“Something seems wrong. When scrolling on webpages and Office applications, it jumps through the document. It also goes up the page when I'm scrolling down. Defective or User Error? Don't really want to return to store! Looking for suggestions...”

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• try setting mouse properties in your computer.

  Answered by user582599 2 years ago

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• I would check your battery. That happens to my wireless mouse when the battery is going bad. Two other suggestions. 1. Try plugging USB adapter into a different USB port 2. Reset Mouse by inserting battery in backwards (negative on positive lead). That seems to be the fix for lots of battery powered devices.

  Answered by DJMIII 4 years ago

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