Questions & Answers

Q: QuestionAre these headphones comfortable for long gaming sessions?

• A:Answer The Xbox Stereo Headset features ultra-soft large earcups for a more comfortable experience during extended play sessions.

Q: QuestionWhat devices are compatible with this headset?

• A:Answer This headset is compatible with Xbox Series X|S, Xbox One, and Windows PCs with a 3.5mm jack.

Q: QuestionIs the headband adjustable on this headset?

• A:Answer Yes, the headset has a flexible, lightweight design with an adjustable headband that utilizes plush cushioning to spread pressure evenly.

Q: QuestionHow is the audio quality of this headset?

• A:Answer This headset supports high-fidelity Windows Sonic, Dolby Atmos, and DTS Headphone: X spatial sound and crystal-clear chat in analog audio. You'll hear every crisp high and thunderous low through high-quality, wired audio 40mm drivers.

Q: QuestionHow long is the connector cable on this headset?

Asked 4 years ago by TheDude.

• A:Answer Thanks for asking! The cable is 4 feet long.

  Answered 4 years ago by MicrosoftOutreachTeam

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Q: QuestionWhen hooked to the controller will it play the game sound through the headset instead of the tv?

Asked 3 years ago by Benji.

• A:Answer Thanks for asking! When using your Xbox Stereo Headset, sound may continue to come from your TV. If that happens, simply mute your TV's volume.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionAre these headphones glasses friendly?

Asked 4 years ago by nite.

• A:Answer They are aviator style so over time the frames of the glasses will be pushing on your head.

  Answered 3 years ago by Dginvictus

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Q: QuestionDoes this have support for Dolby Atmos like the wireless headset? Also can this headset work with someone with a large head?

Asked 4 years ago by Edward.

• A:Answer Thanks for asking! Xbox Stereo Headset supports spatial sound technologies including Windows Sonic, Dolby Atmos, and DTS Headphone:X for realism and audio precision that fully surrounds you. It is designed to fit all standard head sizes.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs the mic removable so I can use these headphones on my phone for music and movies?

Asked 3 years ago by Tendoboy84.

• A:Answer Thank you for your question. The mic isn't removable, but it may be tucked up out of the way when not in use.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionWhat is the secret to getting these to work on PC? Doesnt work no matter what audio devices is enabled Is there any gaming headset that is just plug and play for PC? Windows 10 and windows 11

Asked 3 years ago by whereismyreturnlable.

• A:Answer We're sorry there's an issue connecting Xbox Stereo Headset to your PC. Our team at Xbox Support can help! For assistance, please go here: https://support.xbox.com/en-US/help/hardware-network/accessories/setup-xbox-stereo-headset

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionCan I chat on Discord while gaming at the same time all on the PC? Wireless cannot do this.

Asked 3 years ago by Dong.

• A:Answer Yes you can

  Answered 3 years ago by PettyPythonVerified Purchase

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Q: QuestionDoes the device have mic-monitoring, or side-tone? Or is that exclusive to the wireless model?

Asked 4 years ago by MVH90.

• A:Answer While Xbox Stereo Headset has a mic mute switch, it does not have a mic-monitoring feature.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this have automute like the wireless version?

Asked 4 years ago by Rickstar94.

• A:Answer Xbox Stereo Headset has a physical mic mute switch, but does not support automute.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: Questionis this basically a wired version of the xbox wireless headset? would the audio quality be sacrifice due to receiving audio input from a wireless bluetooth controller?

Asked 4 years ago by Joey.

• A:Answer Xbox Stereo Headset offers the same great audio features as Xbox Wireless Headset, however it is not wireless and can be connected directly to your Xbox controller's 3.5mm stereo headset jack.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow do I get the mic in front of my face and not to the side. I just bought these and the mic does not seem to work. I can’t hear anybody in my game and it’s very frustrating

Asked 1 month ago by Joe.

Q: QuestionDo these work with a Chromebook?

Asked 3 months ago by Cmreardon.

Q: QuestionIs the cable made of rubber?

Asked 1 year ago by Jerry.

• A:Answer Yes it’s a rubber-like material. Possibly silicone. It’s smooth and not easily destroyed like charger cords

  Answered 1 year ago by AkCrVerified Purchase

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Q: Questionis the cord removable or built in

Asked 2 years ago by stormryder.

• A:Answer Built-in

  Answered 1 year ago by TanyaWVerified Purchase

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Q: QuestionHello, is this headset compatible with the newest halo Xbox?

Asked 2 years ago by Compatible.

• A:Answer Yes

  Answered 2 years ago by JoshuaBVerified Purchase

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