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Page Showing 161-180 of 1173 questions
  • QuestionDoes Total Tech cover installation

    Asked by Jojo.

    • Answer I am not sure what you mean by installation. Total tech covers assistance and online with installing software, transferring data from one computer to another and set up of ne computers, both in the store and online. The online tech support is excellent and can handle most installation issues, to include changing settings to meet changing needs.

      Answered by DonnaH

  • Questiondoes totaltech cover more than 1 PC in a home?

    Asked by bb.

    • Answer Yes. I always maintain two laptops simultaneously and am able to have them both worked on under the same plan.

      Answered by DonnaH

  • QuestionIf the price drops on a product ordered, do you get the new discounted price credit back to your Best Buy Card?

    Asked by MSki.

    • Answer yes

      Answered by VeggieVal

  • QuestionDoes Total Tech include connecting my eero7 system?

    Asked by Keith.

    • Answer Yes very informative and set up short cuts

      Answered by MarthaB

  • QuestionHow do I replace the maintenance box on my Epson ET4750 printer?

    Asked by Catsmeow.

    • Answer To replace the maintenance box on your Epson ET4750 printer, follow these steps:Make sure the printer is powered on, then open the scanner unit to access the inside.Locate the maintenance box cover on the right side (usually behind a small access door).Remove the cover, then carefully slide out the old maintenance box.Unpack the new maintenance box, insert it in the same position, and push it in until it clicks.Replace the cover and close the scanner unit.The printer may prompt you to reset the maintenance box counter—follow any on-screen instructions.Dispose of the old maintenance box according to local regulations, since it may contain ink residue.

      Answered by PrivateN

  • QuestionHow do you cancel renewal protection plan

    Asked by Anonymous.

    • Answer To cancel the renewal of a Best Buy protection plan (such as My Best Buy Total™), you need to contact Best Buy customer service directly. You can cancel by calling Best Buy at 1-888-BEST-BUY (1-888-237-8289) or by logging into your Best Buy account online, navigating to your Memberships & Subscriptions, and selecting the option to manage or cancel your plan.Steps to Cancel the Renewal Protection PlanCall Best Buy customer support at 1-888-237-8289 for direct assistance with your request.Alternatively, log in at bestbuy.com, go to your account, find your protection plan under Memberships & Subscriptions, and follow the prompts to cancel the renewal.Make sure to cancel before your renewal date to avoid being charged for the next term.If you face any issues, customer service can guide you through the process and confirm your cancellation.

      Answered by PrivateN

  • Questionhow many devices are covered

    Asked by Anonymous.

    • Answer All the devices that have been purchased with the same account that you purchased the warranty or geek squad on. As long the account doesn’t have a lapse

      Answered by DANIELC

  • QuestionDo I get free installation with member pluse

    Asked by Greg.

    • Answer Yes

      Answered by LhashaT

  • QuestionMy 88 inch Sony tv that I bought from Best Buy 4-5 years ago is turning on and off by itself. Can I pay to have someone come and repair it at home.

    Asked by Anonymous.

    • Answer Yes, you can pay to have someone come and repair your Sony TV at home, even if it is 4-5 years old and no longer under warranty. Best Buy offers in-home TV repair services for certain models and sizes, and Geek Squad can be scheduled to diagnose and fix your television. The cost and availability depend on your location, the specific TV model, and the type of issue.To arrange a repair:Call Best Buy’s Geek Squad at 1-800-433-5778 or schedule an appointment online by searching for “Geek Squad TV repair” on the Best Buy website.Be ready to provide your TV model number and a description of the problem (such as turning on and off by itself).A technician can visit your home to diagnose and repair the issue or let you know if it requires more extensive service.If you have a Best Buy Total™ membership or similar protection plan, check if the repair or a discount may be covered. If not, you can still pay for one-time repair services. For large TVs like an 88-inch model, in-home service is often available and recommended due to the size and complexity of moving the television.If Best Buy cannot service your TV, you can also search for local authorized Sony repair centers through the Sony website.

      Answered by PrivateN

  • Questionhow do i cancel?

    Asked by GaryM.

    • Answer If you are looking to cancel your My Best Buy Total Yearly Membership, you are able to do so in your My Best Buy account or through any Best Buy support team. Please feel free to contact our team on social media, so we can review these concerns and assist you. Just send a private message to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), and we will partner you with a specialist.

      Answered by Memberships Expert Team

  • QuestionDoes this membership include free tv wall mounting on new tv purchases like the total tech mebership that was offered a couple years back?

    Asked by blam.

    • Answer I would answer this question if I were Nicholas Browder as you think I am, however, since I am another Nick from Pa. (also a total tech member btw) that you have been confusing me with the Md. Nick for years, I'll leave you to take this opportunity to PLEASE get this situation corrected, FINALLY. P.S. you send me emails all the time ,but, think I am the nick from md,when I am the nick-t from PA,near your langhorne store.

      Answered by Anonymous

  • QuestionQuestion does this plan cover accidental coverage? Such as cracked screen tv ? Etc

    Asked by Momof8.

    • Answer It covered my son’s destroyed laptop, so it does cover any accidental damage to the product bought under the plan.

      Answered by AkhilK

  • QuestionDoes total tech replace chargers for the MacBook Pro?

    Asked by Alyssa.

    • Answer No

      Answered by ValerieW

  • QuestionHow many computers does my membership cover?

    Asked by Dennis.

    • Answer Covers all my electronics.

      Answered by chrissie57

  • QuestionNeed iCloud from iPhone to laptop

    Asked by Roger.

    • Answer No

      Answered by Anonymous

  • QuestionDoes Best Buy Total membership cover installation of thermostats?

    Asked by thermostats.

    • Answer Not sure, typically install is an additional fee.

      Answered by DonnyD

  • QuestionReplace the Lenovo screen repair cost

    Asked by Bink.

    • Answer No

      Answered by Anonymous

  • QuestionDoes geek squad transfer info from old computer to new computer?

    Asked by Guest.

    • Answer Best Buy's Total Yearly Membership will transfer your data from your old computer over to your new computer. As long as your hard drive or solid state drive is still able to get to the data. They transferred my data about 10 days ago. Well done. They made my new computer setup so very easy.

      Answered by breths

  • QuestionI am a current plus member and I wanted to find out if I upgraded my membership will my past purchases within 60 days be covered by the new plan since I am a plus member?

    Asked by Knighthawk.

    • Answer This may not be the answer you’re looking for, but I can tell you that my experience was when I purchased a Total Membership, I didn’t have a plus membership to fall back on. But I asked that a past purchase, over six months prior, be covered and they did. So I would be very surprised if something purchased within 60 days would not be included, if you asked.

      Answered by ThunderHawk