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Questions & Answers

Page Showing 1-20 of 29 questions
  • QuestionIs this antenna compatible with all HDTVs?

    • Answer Yes, this antenna is designed to be compatible with all HDTVs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum range of this antenna?

    • Answer The Mohu Gateway Plus amplified indoor antenna offers an impressive 60-mile range.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhere is the amplifier located on the antenna?

    • Answer The FirstStage amplifier is integrated into the antenna and is located right at the base for the best signal reception.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhere can I find information about local channels and towers?

    • Answer You can find information about local free TV channels and towers on the Mohu website or by using their free Antenna Point app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this antenna require internet access to work?

    • Answer No, this antenna does not require internet access. It receives over-the-air TV broadcasts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this antenna come with a coaxial cable?

    • Answer Yes, a high-performance coaxial cable is attached to the antenna for optimized function.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the signal indicator work?

    • Answer The LED signal indicator lights show in real time where TV signals are strongest in your home. The more lights you see, the more stable your reception.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this indoor antenna work with a Smart TV? Thank you.

    Asked by JudyT1001.

    • Answer As long as your TV has a coax input and tuner should work fine.

      Answered by JoeB

  • Questionwill the 65 mohu work better with more channels

    Asked by herb.

    • Answer No! It's all about were you live and if you'er facing the right location.

      Answered by RoyA

  • QuestionHow does this work on the bottom floor of an apartment building

    Asked by KZ.

    • Answer It depends, I recommend finding out where the broadcast antennas are in your city, how far away are they, and do you have open air between you and the antenna. Can you place it by a window facing the antenna direction. Is there mountains, hills or tall buildings in between you and the antenna. Typically the higher you can mount an antenna the better. If you have open space give it a try, save your receipt so you can return if it doesn't work. Otherwise this is a great product and works well under the right conditions. Good luck.

      Answered by PTthree

  • QuestionWhat length is the coaxial cable and usb cable that comes with the antenna?

    Asked by Clovisbassplayer.

    • Answer Hi! The antenna has a 10ft coaxial cable and the USB cable for the power inserter is 5ft. I hope this helps! Thank you

      Answered by Mohu Customer Service

  • Questionwhat are the dimensions?

    Asked by joyce.

    • Answer 11.75”x8.5”x2.5”

      Answered by ppsl76

  • QuestionWould need a 24’ coaxial to connect. What type of coaxial is it and does Best Buy sell them (+ coupler, if needed)? TY

    Asked by Tina.

    • Answer Hi Tina! You can connect almost any size cable as long as they are using a standard F-connector. Best Buy does sell the recommended size coaxial cable along with the coupler if needed. I will attach a link below to the cable we recommend: https://www.bestbuy.com/site/rocketfish-6-in-wall-coaxial-audio-cable-black/6419360.p?skuId=6419360. If you have any questions or need assistance, we are here Monday-Friday at 877-825-5572 to help. Thank you for your question!

      Answered by Mohu Customer Service

  • QuestionIs this wired or wireless

    Asked by Mamaz.

    • Answer Wired

      Answered by user875063

  • QuestionWill it work on Lg 75’inch to help my firestick work properly ?

    Asked by Syleena.

    • Answer Hi Syleena, the Gateway antenna is a separate device from the Firestick. The antenna does not combine with your Firestick. The antenna is connected to the f-type connector on the back of the TV, while the Firestick is connected to the HDMI port. The Gateway Plus antenna will provide you with free over-the-air channels like ABC, CBS, NBC, FOX, PBS, The CW, and many many more channels all for free and only available with an antenna. If you need help with your Firestick, I suggest contacting Amazon directly for Firestick troubleshooting or you could possibly ask the Best Buy Geek Squad.

      Answered by Mohu Customer Service

  • QuestionDo led lights go off when tv is turned off?

    Asked by Anonymous.

    • Answer Hello there, It depends on the make and model of your TV, it doesn't always turn off power to the USB port. Please give us a call if you have any other questions at 877-825-5572. Thank you!

      Answered by Mohu Customer Service

  • QuestionCan I connect the antenna and control the channels through an Apple TV box?

    Asked by George.

    • Answer Hi George, an Apple TV box doesn't have a TV tuner, therefore you cannot connect the antenna to the Apple TV box. Please connect the antenna directly to the TV using the provided f-type connector. Thank you for sending us a message.

      Answered by Mohu Customer Service

  • QuestionDoes this antenna work well in a basement?

    Asked by Eve.

    • Answer I would not recommend that the antenna be set up in the basement. It works better, the higher up and away from concrete walls and ideally facing out through a window. (But this is somewhat dependant on where your antenna is and where the broadcasting tower signal is eminating from.)

      Answered by ThomasL

  • QuestionI lost channels 62.2 62.3 how do I get them back

    Asked by Ringo.

    • Answer I would suggest that you try to move your antenna a little and be patient sometimes programs come back without you even knowing it. This has happened to me.

      Answered by RichardR

  • QuestionI'm trying to connect MOHU Gateway Plus Model #gatewayXG to my tv. The directions asked me to go to settings on my tv and choose aerial, but there is no aerial listed in the settings menu. How do I find the aerial setting on my RCA LED 42C45RQD?

    Asked by MaryJoy.

    • Answer We used the choice that said “antennae”. Had to wait a few min for it to work.

      Answered by MarciaC