Questions & Answers

Q: QuestionWhat does this Monthly Best Buy Protection cover?

• A:Answer This plan covers accidental damages.

Q: QuestionWhat type of plan is this?

• A:Answer This is a GSP plan.

Q: QuestionDoes the protection plan cover a controller if going bad on the Xbox series x

Asked 1 month ago by David.

Q: QuestionMy PS5 stopped working does this cover repairs or replace the PS5?

Asked 7 months ago by GloriaF.

• A:Answer I have the Total Care and when my PS5 stopped working they replaced it and it did not cost me anything

  Answered 4 months ago by amazonkindleVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI've lost my left airpod. Is this covered under the protection plan I purchased?

Asked 2 years ago by airpod.

• A:Answer No. It isn't loss insurance, that's on you. This service provides repair or replacement for defects in products due to manufacturing or materials.

  Answered 1 year ago by DanielKVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat does the protection plan cover (included as a Total Tech Member)? What is the difference between this plan and the older, paid plans? Thanks

Asked 4 years ago by Rece20.

• A:Answer The older total tech plan was great. Free shipping , installation and extended warranty. The new ones seem to order free shipping and discounted services, but a lot of the free services are gone. Somewhat disappointing.

  Answered 1 year ago by Gomer99Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)