Questions & Answers

Q: QuestionIs this a monthly or annual Best Buy Protection plan?

• A:Answer This is a monthly Best Buy Protection plan.

Q: QuestionWhat type of protection does this plan offer?

• A:Answer This plan offers accidental damage protection.

Q: QuestionDoes this coverage cover accidents like spills or drop damage?

Asked 1 week ago by Trina.

Q: QuestionDoes a household product have to be purchased from BestBuy to qualify for coverage?

Asked 3 weeks ago by Anonymous.

Q: QuestionIf you bought an item that is covered under the 24 month protection plan. And it’s still under the 24 months from when you bought the item. Can you still use the protection plan if your membership is no longer active? Or does it have to be active?

Asked 1 month ago by Vee.

• A:Answer Yes

  Answered 1 month ago by YurielysAVerified Purchase

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Q: QuestionKeyboard and mouse signal frequently cut out even though I'm less than 3 feet from the computer/receiver, with a clear, unblocked path. Will the warranty cover replacement?

Asked 8 months ago by JudyLicious.

• A:Answer Yes, please return and get your refund.

  Answered 2 months ago by LogitechK780KeyboardVerified Purchase

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Q: QuestionWhat can I do if I lost somthing (if anything)

Asked 11 months ago by Someone.

• A:Answer I don't believe it is covered if lost. Overseas call centers are TERRIBLE. Long wait times and poor customer service.

  Answered 4 months ago by RichardCVerified Purchase

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Q: QuestionPlease do not charge my card $52.99 for a protection plan that I did not authorize.

Asked 2 years ago by Anonymous.

• A:Answer You should get WRITTEN email confirmation of them NOT to auto-renew your membership.

  Answered 4 months ago by RichardCVerified Purchase

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Q: Questionordered SanDisk - Clip Sport Plus 32GB MP3 player which was delivered Jan 2, 2022.... order # BBY01 806561397712.... I have Best Buy Protection.... the clip part of the player has broken and I need a replacement.... what do I do??? Caryl

Asked 3 years ago by storylover.

• A:Answer Good luck Overseas call centers are TERRIBLE. Long wait times and poor customer service.

  Answered 4 months ago by RichardCVerified Purchase

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Q: Questionwhat is the total price for this protection plan and how do i cancel it

Asked 6 months ago by Fish.

• A:Answer If am not mistaken we paid $149 for a while year. Optional to renew, i believe as well if you cancel is prorated.

  Answered 2 months ago by MrAbeVerified Purchase

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Q: QuestionWhat can I do because the product was left at my front door. My 22 year old son was home. No one knocked or made attempt to fully deliver to me. I need help and resolution on locating my missing product. The picture does not show me receiving my product

Asked 3 years ago by KSmalls1.

• A:Answer Best buy 18052705519 Tech support Number

  Answered 2 weeks ago by jacksss

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