“I just bought this and a Qi charging pad with it but for some reason it doesn't charge or it charges slowly. Any ideas on what may be going wrong?”

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• Requires compatible wireless charging pad, sold separately. Works on Qi and PMA wireless charging pads.* Dual mode Qi 1.2.3 (10W), PMA 3.0 (5W)

  Answered by ZakZ 7 years ago

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• you have to place the phone at a 90 degree angle from the plug on the pad. this phone will use up to a 10w pad. more power, more speed.

  Answered by CHUCKMTX 7 years ago

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• Phone must be directly attached to phone and laid on charger with No case.

  Answered by bunker40 7 years ago

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• Hi psyduck, It is our pleasure to answer your question. Charging speed depends on the Qi charger you are using. -Jess

  Answered by Motorola Customer Care 8 years ago

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