“In our apartment complex, the community laundry room is out of range for any monitors I’ve tried. They usually cut out about 50’ before I step inside, despite long range claims. Does your phone need to be connected to the same WiFi for communication?”
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Hello, Dad2020! You can access the camera from a remote network, that is one different than the network the audio monitor is connected to. Please feel free to reach us either via live chat or email for any questions or assistance you may need. You can find us at https://motorolastore.support/en/ or email to supportUS@motorolastore.com and we will get back to you as soon as possible. Kind Regards, Cassia & the Motorola Support Team.
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