Questions & Answers

Q: QuestionWhat kind of camera does this phone have?

• A:Answer It features a 48MP Quad Camera System with Quad Pixel technology, providing 4x the low-light sensitivity for sharper, brighter photos.

Q: QuestionHow large is the phone's display?

• A:Answer This phone has a large 6.8" Full HD+ Display, providing ample space for viewing content and using the stylus.

Q: QuestionWhat is the storage capacity of this phone?

• A:Answer This phone comes with 256GB of built-in storage, giving you ample space for your files.

Q: QuestionWhich carriers is this phone compatible with?

• A:Answer This phone is compatible with all major U.S. carriers, including Verizon, AT&T, and T-Mobile, as well as prepaid carriers like Cricket Wireless, Metro by T-Mobile, and others.

Q: QuestionHow long does the battery last on this phone?

• A:Answer The battery is designed to last for up to two days on a single charge.

Q: QuestionCan this phone be activated on the Verizon network

Asked 2 years ago by Lionking.

Q: QuestionIs this the 2021 or 2022 model?

Asked 3 years ago by Dana.

Q: QuestionHow much RAM does this phone have?

Asked 3 years ago by Dana.

• A:Answer Hi Dana, Thank you for your inquiry and interest in our products. Moto G Stylus 5G phone has 6GB RAM. You can check this link for the phone's specification here: https://www.motorola.com/us/smartphones-moto-g-stylus-5g/p?skuId=619. -Mitch

  Answered 3 years ago by Motorola Customer Care

  
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Q: QuestionScreen size

Asked 3 years ago by Vr.

• A:Answer Hi Vr, We appreciate your interest in our product. The Moto G Stylus 5G phone has a 6.8" screen size. You can check the link for the phone's specification here: https://www.motorola.com/us/smartphones-moto-g-stylus-5g/p?skuId=619. -Mitch

  Answered 3 years ago by Motorola Customer Care

  
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Q: QuestionI plan to buy a cell phone at BestBuy. I must activate the day I buy, so as to get the best price. I create an account with Verizon for example. Does Verizon impose the prepaid service plan which will probably be the most expensive or can I select it?

Asked 3 years ago by Helen.

• A:Answer Hi Helen, We appreciate your interest in our product. We suggest contacting the seller/service provider to confirm and for further details. -Mitch

  Answered 3 years ago by Motorola Customer Care

  
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Q: QuestionIs the battery new and unused with the refurbishment

Asked 3 years ago by d.

• A:Answer Thanks for reaching out. Kindly refer to this link: https://www.bestbuy.com/site/buying-guides/outlet-buying-guide/pcmcat748300448284.c?id=pcmcat748300448284#certified - Mike

  Answered 3 years ago by Motorola Customer Care

  
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Q: QuestionWill I get the full one year warranty on a refurbished phone, from the date that I purchase it? Or is it one year from some previous purchase/usage of the phone?

Asked 3 years ago by dmw.

• A:Answer Hi dmw, Thanks for reaching out to uis. For this case, we would suggest contacting BestBuy so they can inform you about the warranty policy of this device. - Frank

  Answered 3 years ago by Motorola Customer Care

  
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Q: QuestionWhat is the time length for both Parts and Labor on the Warranty for refurbished phones such as this one from Best Buy?

Asked 4 years ago by Great.

• A:Answer Thank you for your inquiry, James. Motorola devices have a standard one-year manufacturer's warranty from the date of purchase barring physical or liquid damage. -Mitch

  Answered 4 years ago by Motorola Customer Care

  
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