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Hi George, Thank you for your inquiry. If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Fortunately, most of your content should be restored when you re-enter your Gmail information during the device set up. You can check the link for further information: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/95545/p/10869/kw/passcode. -Mitch
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