A:AnswerHi Crig, Thank you for your inquiry and interest in our product. The Moto G Play 2024 phone does not support eSIM functionality. You can visit this link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041. -Mitch
A:AnswerThank you for reaching out, Jams. We appreciate your interest in the Moto G Play 2024. According to the specifications (https://www.motorola.com/us/smartphones-moto-g-play-gen-3/p?skuId=1041), it is GSM compatible and supports carriers like Tracfone and Straight Talk Wireless. If you have any further questions or need assistance, feel free to ask. -Elle
A:AnswerHi Dawn, We apologize for the inconvenience you've encountered with your unlocked phone purchased from Walmart arriving locked. We recommend contacting Walmart's customer service directly. They will be able to assist you with unlocking the phone or arranging for a replacement if necessary. Please provide them with your order details and any relevant information about the issue so they can resolve it swiftly. -Mitch
A:AnswerAfter MANY HOURS OF RESEARCH and aggravation, I finally solved the issue. I had to download a driver for the phone onto my PC for the PC to recognize the phone. Extremely poor design. I advise AGAINST BUYING THIS PHONE.
