“Does the factory warranty still apply to an open box item?”

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• I bought an open box item, and Best Buy told me the factory warranty still applied.

  Answered by LeeAnn 7 years ago

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• Yes it does apply to any open box items purchased from best buy

  Answered by Vijay1434 7 years ago

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• Hi IVIH. Yes, as long as it is within 1 year from the time of purchase, doesn't have physical or liquid damage, and it's not rooted. Hope this info helps -Erwin

  Answered by Motorola Customer Care 7 years ago

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