“Incoming phone call details stopped being displayed on my Moto G Plus 5 phone today. Cannot find any reset procedure to rectify this. Please advice immediately. Thank you”

Asked by pradipcb 7 years ago

1-1 of 1 Answer

Hi pradipcb, That's odd. Let's try to troubleshoot the device. Can you check if the same thing happens while in safe mode? To boot into Safe mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe mode appears. Feel free to send us an email to [email protected] referring to this post. Thanks. -Anne
Answered by Motorola Customer Care 2 years ago
Sorry, there was a problem. Please try again later.