Questions & Answers

Name: Motorola - Moto G Pure 32GB Memory (Unlocked) - Deep Indigo
Brand: Motorola
SKU: 6476149
Price: 53.99 USD
Rating: 4.3 (593 reviews)

Motorola - Moto G Pure 32GB Memory (Unlocked) - Deep Indigo

Model:: PARU0002US; |
SKU:: 6476149

User rating, 4.3 out of 5 stars with 593 reviews.

Highly rated by customers for:

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Page Showing 101-120 of 146 questions

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QuestionCan I use this phone with cricket service? The Sims card is tiny.
Asked 3 years ago by YoYo.
- Answer Yes
  Answered 3 years ago by MeMom3
  Answer this question
QuestionI am bringing this to Costa Rica for someone there as a present. They have lol I and claro. Will it work?
Asked 4 years ago by K.
- Answer Is unlocked device. It works internationally
  Answered 3 years ago by Moha247
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Questionis it a DIY EASILY REPLACABLE BATTERY THAT ANY ONE CAN REPLACE Bf AND HOW MUCH IS A BATTERY COST
Asked 4 years ago by bfong.
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QuestionIf mailing phone do you activate before mailing and what would be cost for 95829?
Asked 4 years ago by Tasha28.
- Answer You can activate it before mailing or the person who your mailing it to can activate it as far as how much it would cost you would need to contact the post office obviously.
  Answered 3 years ago by Anonymous
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QuestionI recently bought the MOTO g Pure.......its a 4g....How long will this phone be serviceable ?
Asked 4 years ago by gambler.
- Answer Hi Gambler, Thank you for choosing us and purchasing this phone. We suggest contacting your preferred service provider to check how long this phone will be serviceable with them. -Mitch
  Answered 4 years ago by Motorola Customer Care
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QuestionIs it a 5g phone
Asked 4 years ago by Jam.
- Answer Hi Jam, Thanks for reaching out to us. No, this is not a 5G device. But we do have the Moto G Stylus 5G which is compatible for the 5G Network. Please see this link for your reference: https://www.bestbuy.com/site/motorola-moto-g-stylus-5g-256gb-unlocked-cosmic-emerald/6463049.p?skuId=6463049. - Frank
  Answered 4 years ago by Motorola Customer Care
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QuestionCAN I BUY A MOTO G PURE THAT HAS CHANEABLE BATTERY? I WAS TOLD I CANNOT CHANGE BATTERIES IN MY MOTO G PURE CELL! THANKS, RJ
Asked 4 years ago by RJ.
- Answer Thank you for your interest in our product, RJ. Moto G Pure phone uses a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery may damage the product and will void your warranty. You can check this link for the phone's specification here: https://www.motorola.com/us/smartphones-moto-g-pure/p?skuId=648. -Mitch
  Answered 4 years ago by Motorola Customer Care
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QuestionI have Q link. I'm pretty sure it's compatible so does that be considered activated today?
Asked 4 years ago by Cainon.
- Answer Put the sim card in like any phone then follow the qlink instructions.
  Answered 4 years ago by Happy
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QuestionI want to purchase and use this phone with a carrier is Senegal West Africa. I would like to know if it is compatible.
Asked 4 years ago by MelB.
- Answer Thank you for your inquiry, MelB. Our phones should work in Senegal West Africa where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch
  Answered 4 years ago by Motorola Customer Care
  Answer this question
QuestionThat phone I can use in Latin America with other companies Digitel Movilnet Movistar? Special in Venezuela
Asked 4 years ago by Chili.
- Answer Thank you for your inquiry, Chili. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch
  Answered 4 years ago by Motorola Customer Care
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QuestionDoes this cell phone work with tmobile
Asked 4 years ago by Anonymous.
- Answer Thank you for expressing an interest in our product. Yes, this Moto G Pure Unlocked phone will work with T-Mobile. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch
  Answered 4 years ago by Motorola Customer Care
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QuestionWhat is the model of this phone, for example, XT2163-2 or -3,-4 ....? What LTE bands does this phone use, for example, band 2, 4, 5, 7 and so on?
Asked 4 years ago by Leo.
- Answer Thank you for your inquiry and interest in our product, Leo. XT2163-4 is the model number of the Moto G Pure Unlocked phone and here are the 4G LTE bands: 1/2/3/4/5/7/8/12/13/17/25/26/38/40/41/66/71. You can check the link to see the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-pure/p?skuId=648. -Mitch
  Answered 4 years ago by Motorola Customer Care
  Answer this question
QuestionCan my metro sim work with this moto g pure phone bcos I just got one today thanks
Asked 4 years ago by Anonymous.
- Answer We appreciate your interest in our product. Yes, Moto G Pure Unlocked phone will work with Metro PCS. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch
  Answered 4 years ago by Motorola Customer Care
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Questioncan this phone use out side of the United State?
Asked 4 years ago by Nick.
- Answer Yes…my brother has used his in the Caribbean with digicell and BMobile. Worked flawlessly.
  Answered 4 years ago by GMan2058
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Questionwhat is activate today? can we use it in India at their network
Asked 4 years ago by Sr.
- Answer Hi Sr, Thank you for your inquiry. Our phones should work in India, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. Activate Today we'll give you a discount on the full retail price when you activate it today on BestBuy.com or at a Best Buy store. We suggest contacting the seller for further details. -Mitch
  Answered 4 years ago by Motorola Customer Care
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QuestionWHAT ARE ACTUAL MEASUREMENTS OF ACTUAL PHONE
Asked 4 years ago by JAN.
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Questioncan this phone be used w/Tracfone? and is it 4g VoLTE?
Asked 4 years ago by dal.
- Answer Hi Dal, Thank you for your interest in our product. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Pure Unlocked phone is not compatible with Tracfone(CDMA). However, this phone works with Tracfone (GSM). It also supports VoLTE and 4G networks. VoLTE feature is carrier-dependent. We suggest contacting Tracfone to confirm and for further details. -Mitch
  Answered 4 years ago by Motorola Customer Care
  Answer this question
QuestionDoes this phone work outside U.S with any 4g carrier?
Asked 4 years ago by Tanam.
- Answer Thank you for your inquiry, Tanam. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch
  Answered 4 years ago by Motorola Customer Care
  Answer this question
QuestionIs the phone able to use Q link I have a sim card that was sent to me
Asked 4 years ago by Benny.
- Answer Yes I have q Link and I literally just put my SIM card in and it started right up no issues!
  Answered 4 years ago by hufflepuffpeek
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QuestionI did not receive a user manual with the phone. I know I can see it on-;line, but I need a paper user guide for an older person. How do I get one?
Asked 4 years ago by Anonymous.
- Answer Thank you for purchasing our phone. To be environmentally friendly, we have stopped sending user guides. We're here however to provide you top-notch support with any questions that you may have. In addition, you can now access a Mobile Optimized User Guide directly on your device by going to the main application menu and selecting "Help Center". Should there be any further inquiries, please do not hesitate to email at [email protected]. We'll be glad to help. -Mitch
  Answered 4 years ago by Motorola Customer Care
  Answer this question

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Questions & Answers

Motorola - Moto G Pure 32GB Memory (Unlocked) - Deep Indigo

Q: QuestionCan I use this phone with cricket service? The Sims card is tiny.

Q: QuestionI am bringing this to Costa Rica for someone there as a present. They have lol I and claro. Will it work?

Q: Questionis it a DIY EASILY REPLACABLE BATTERY THAT ANY ONE CAN REPLACE Bf AND HOW MUCH IS A BATTERY COST

Q: QuestionIf mailing phone do you activate before mailing and what would be cost for 95829?

Q: QuestionI recently bought the MOTO g Pure.......its a 4g....How long will this phone be serviceable ?

Q: QuestionIs it a 5g phone

Q: QuestionCAN I BUY A MOTO G PURE THAT HAS CHANEABLE BATTERY? I WAS TOLD I CANNOT CHANGE BATTERIES IN MY MOTO G PURE CELL! THANKS, RJ

Q: QuestionI have Q link. I'm pretty sure it's compatible so does that be considered activated today?

Q: QuestionI want to purchase and use this phone with a carrier is Senegal West Africa. I would like to know if it is compatible.

Q: QuestionThat phone I can use in Latin America with other companies Digitel Movilnet Movistar? Special in Venezuela

Q: QuestionDoes this cell phone work with tmobile

Q: QuestionWhat is the model of this phone, for example, XT2163-2 or -3,-4 ....? What LTE bands does this phone use, for example, band 2, 4, 5, 7 and so on?

Q: QuestionCan my metro sim work with this moto g pure phone bcos I just got one today thanks

Q: Questioncan this phone use out side of the United State?

Q: Questionwhat is activate today? can we use it in India at their network

Q: QuestionWHAT ARE ACTUAL MEASUREMENTS OF ACTUAL PHONE

Q: Questioncan this phone be used w/Tracfone? and is it 4g VoLTE?

Q: QuestionDoes this phone work outside U.S with any 4g carrier?

Q: QuestionIs the phone able to use Q link I have a sim card that was sent to me

Q: QuestionI did not receive a user manual with the phone. I know I can see it on-;line, but I need a paper user guide for an older person. How do I get one?

Most-viewed items

QuestionCan I use this phone with cricket service? The Sims card is tiny.

QuestionI am bringing this to Costa Rica for someone there as a present. They have lol I and claro. Will it work?

Questionis it a DIY EASILY REPLACABLE BATTERY THAT ANY ONE CAN REPLACE Bf AND HOW MUCH IS A BATTERY COST

QuestionIf mailing phone do you activate before mailing and what would be cost for 95829?

QuestionI recently bought the MOTO g Pure.......its a 4g....How long will this phone be serviceable ?

QuestionIs it a 5g phone

QuestionCAN I BUY A MOTO G PURE THAT HAS CHANEABLE BATTERY? I WAS TOLD I CANNOT CHANGE BATTERIES IN MY MOTO G PURE CELL! THANKS, RJ

QuestionI have Q link. I'm pretty sure it's compatible so does that be considered activated today?

QuestionI want to purchase and use this phone with a carrier is Senegal West Africa. I would like to know if it is compatible.

QuestionThat phone I can use in Latin America with other companies Digitel Movilnet Movistar? Special in Venezuela

QuestionDoes this cell phone work with tmobile

QuestionWhat is the model of this phone, for example, XT2163-2 or -3,-4 ....? What LTE bands does this phone use, for example, band 2, 4, 5, 7 and so on?

QuestionCan my metro sim work with this moto g pure phone bcos I just got one today thanks

Questioncan this phone use out side of the United State?

Questionwhat is activate today? can we use it in India at their network

QuestionWHAT ARE ACTUAL MEASUREMENTS OF ACTUAL PHONE

Questioncan this phone be used w/Tracfone? and is it 4g VoLTE?

QuestionDoes this phone work outside U.S with any 4g carrier?

QuestionIs the phone able to use Q link I have a sim card that was sent to me

QuestionI did not receive a user manual with the phone. I know I can see it on-;line, but I need a paper user guide for an older person. How do I get one?