Questions & Answers
- Model:
- PAXW0001US
- |
- SKU:
- 6539785
Q: QuestionHello, is the Motorola Moto G Stylus compatible with using eSIM ? And, if not, can you recommend similar phones (price/specs) that are compatible with using eSIMs ? Thanks
Asked by Anonymous.
- A:Answer No, it doesn't have esim support.
Answered by teachergirl
Q: QuestionIs this phone compatible with Mint mobile?
Asked by rod.
- A:Answer Hi Rod, We appreciate you contacting us and showing interest in our product. Yes, this Moto G Stylus 2023 Unlocked phone will work with Mint Mobile. You can check the link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: Questioncan i put a free sim card from the gov
Asked by pat.
- A:Answer Hi pat. Thank you for posting. You can use any SIM card on the phone as long as it is compatible and fits. Should you have other concerns, send us an email at [email protected]. -Belle
Answered by Motorola Customer Care

Q: QuestionCan you use google pay with this phone
Asked by RajG.
- A:Answer Hi RajG, Thank you for your inquiry and interest in our product. No, Google Pay lets you make contactless payments via NFC, and this Moto G Stylus 2023 phone does not support the NFC feature. You can check the link for the phone specification here: https://www.motorola.com/us/smartphones-moto-g-stylus-gen-4/p?skuId=895. -Mitch
Answered by Motorola Customer Care

Q: QuestionCan you cast with phone? Is it a quick charging phone? How durable is the glass on this phone.
Asked by Anonymous.
- A:Answer Yes it's very Durable and I haven't cast anything with it yet but I'm sure I will soon. Charges in about a hour, plus I got a turbo charger and battery life is Great .
Answered by RayAndDanoSmith
Q: Questiondoes this phone do tap pay? is it compatible?
Asked by Sunshine.
- A:Answer No, there is no NFC. Try the Motorola G Stylus 5G 2023, which has it with a better processor and same size.
Answered by Mikeyt1818
Q: QuestionDoes this phone work with prepaid plans?
Asked by ABC123.
- A:Answer Hi ABC123, Thank you for your inquiry. Yes, the Moto G Stylus 2023 Unlocked phone should work with prepaid plans. Unlocked phones are designed to be compatible with various carriers, including those that offer prepaid services. However, it's always a good idea to double-check with your preferred carrier to ensure compatibility before making a purchase. You can check the link for carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionDoes the phone support language change? Would I be able to change it to Spanish?
Asked by Leli.
- A:Answer Hi Leli, Thank you for your inquiry and interest in our product. Yes, the Moto G Stylus 2023 supports multiple languages, including Spanish. You can check this link for the steps on how to easily change the language on your device here: https://help.motorola.com/hc/3408/13/na/en-us/index.html?t=CGT1700252807&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. -Mitch
Answered by Motorola Customer Care

Q: QuestionCan Geek Squad put security on a phone after purchasing and before I leave the store with the phone.
Asked by Louie.
- A:Answer Hi Louie, Thank you for your inquiry. We suggest contacting them. When you visit the Geek Squad counter, simply let them know that you'd like assistance setting up security measures on your new phone. They will be happy to help you configure these settings to ensure your device is secure before you leave the store. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this phone work in Canada?
Asked by Falcon.
- A:Answer Hi Falcon, Thank you for expressing an interest in our product. Yes, Our phones should work in Canada where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionThanks in advance. I have 2 question and need your help. I am planning a trip to India where they have GSM. will this work if I buy a sim there? How do I transport all the contents from my old phone (Samsung S7 Edge) to this phone. Thanks again
Asked by Madu.
- A:Answer Hi Madu, It was a pleasure to receive your inquiry about our product. Yes, Our phones should work in India where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. You can check this link for the steps on how to transfer your files here: https://motorola-global-portal.custhelp.com/app/utils/guided_assistant/g_id/2683. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs this phone a downgrade from the motorola 5G stylus? Which phone is older?
Asked by Amber.
- A:Answer Not at all it's better!
Answered by RobinB
Q: QuestionDoes this phone come in 128GB or 256GB? I can't find it on here.
Asked by Brooke.
- A:Answer Hi Brooke, we appreciate your inquiry and interest in your Moto G Stylus 2023. This device comes in 64GB/128GB only. For other concerns, don't hesitate to contact us. Thanks. -Ythan
Answered by Motorola Customer Care

Q: QuestionMy 2023 Stylus is getting slower and slower. I have restarted the phone several times. Suggestions before I buy a new phone?
Asked by Fred.
- A:Answer Hi Fred, We’re sorry to hear that your Moto G Stylus 2023 phone is slowing down. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch
Answered by Motorola Customer Care

Q: QuestionI have an older Stylus and have Pure Talk as our carrier. I am not seeing that carrier on your list -- is it still compatible with the newer model?
Asked by Anonymous.
- A:Answer Thank you for expressing your interest in our product. Yes, the Moto G Stylus 2023 Unlocked phone should work with other MVNOs on the AT&T network. We suggest contacting Pure Talk to confirm and for further details. You can check this link to see all of this phone's compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: Question1. Does this phone have the gesture capability. For example you twist twice & camera turns on? 2. Can you upgrade the memory &, if so to what capacity? Thank you.
Asked by Sophie.
- A:Answer Hi Sophie, Thank you for your questions! Yes, the Moto G Stylus 2023 phone does support the gesture capability you mentioned; twisting the phone twice will activate the camera. Additionally, it allows for expandable storage, supporting up to a 1TB microSD card. You can visit this link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-stylus-gen-4/p?skuId=895. -Mitch
Answered by Motorola Customer Care

Q: QuestionCan i put an Italian Sim card in the phone when we get to Italy?
Asked by subway41.
- A:Answer Hi Subway41, Thank you for reaching out to us. Moto G Stylus 2023 Unlocked phone should work in Italy where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
Answered by Motorola Customer Care

Q: QuestionDoes this phone has NFC capability
Asked by Capabilities.
- A:Answer Unfortunately the device does not have NFC features.
Answered by Slice
Q: QuestionIs this phone globally unlocked? Can I use it internationally?
Asked by Marcela.
- A:Answer Yes you can use it internationally
Answered by Aaqib
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