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Questions & Answers

Your price for this item is $399.99
Page Showing 1-15 of 15 questions
  • QuestionDoes this phone include a case?

    Asked by Shir.

    • Answer Hi Shir, Thank you for your inquiry. According to Best Buy's description, the Moto G Stylus 2025 package includes the phone itself, a stylus, a USB Type-C cable, a SIM tool, and a user guide. Please note that a phone case is not listed as part of the included contents, so it’s likely not included in the box. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with my at&t service?

    Asked by robb.

    • Answer Yes. I have AT&T and just moved my sim card over.

      Answered by Anonymous

  • QuestionAnyone have any luck using it with Visible?

    Asked by Micheal.

    • Answer I'm using it on visible now but had to transfer my physical sim card into the phone to get it to work. Apparently the phone is so new esim doesn't show as compatible in their system. This despite Motorola site specifically saying it is compatible which I pointed out to the customer non service agent.

      Answered by JosephrH

  • QuestionSupport wireless charging ?

    Asked by Dreemer.

    • Answer Yes....15W

      Answered by MotoFan

  • QuestionHow many Android updates will Will Motorola support beyond the current Android 15?

    Asked by RAF.

    • Answer Hi RAF, Thank you for your inquiry. The Moto G Stylus 2025 phone is scheduled to receive 2 major Android OS updates and 3 years of security maintenance releases from its launch date. Since the device comes with Android 15 out of the box, you can expect updates up to Android 17, along with regular security patches through that 3-year period. You can check the phone specification here: https://www.motorola.com/us/en/p/phones/motorola-edge/edge-gen-5/pmipmgm36mw?pn=PB0T0003US. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this model include SPECIFICALLY a 3.5mm headphone jack? Or is it counting the USBC port as a headphone jack?

    Asked by AJBro.

    • Answer This phone clearly has a 3.5mm headphone jack in the photos and I've just seen a YouTube video where it is in hand and confirmed to have one.

      Answered by NotMitch

  • QuestionIs this model international or just for US?

    Asked by Lucasgrun.

    • Answer Thanks for your interest, Lucasgrun. The Moto G Stylus 2025 Unlocked phone is designed primarily for use in the U.S. While our phones may work in other countries during travel, we can’t guarantee full compatibility or support for all features abroad. We recommend checking with your mobile service provider to confirm if your SIM will operate properly with this device. Please also note that Motorola phones are only covered under warranty in the country or region where they were originally intended for sale. For that reason, we don’t recommend purchasing a phone in one region for ongoing use in another. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone accept an SD Card to expand memory? The in-store description card indicates that it does, but I see nothing referring to CD/MircoSD compatibility in the on-line website descriptions.

    Asked by Robert.

    • Answer Hi Robert, Thank you for your inquiry and interest in our product. Yes, the Moto G Stylus 2025 phone has expandable storage up to a 1TB microSD card. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-stylus-gen-5/pmipmhl40me?pn=PB6V0014US. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes it come with a charger cable and block

    Asked by jaylee.

    • Answer Thank you for your question, Jaylee. If you look at the BestBuy product description page here: https://www.bestbuy.com/site/motorola-moto-g-stylus-2025-256gb-unlocked-pantone-gibraltar-sea/6617940.p?skuId=6617940. The Moto G Stylus 2025 phone includes the stylus, USB Type-C cable, user guide, and SIM tool. Please note that a charging block is not included in the box. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this cellphone work on Straight talk? I currently have straight talk and would like to stay with them if possible.

    Asked by ksqtr.

    • Answer Probably....most carriers provide for unlocked phones.

      Answered by MotoFan

  • QuestionI have many apps on my old Moto Stylus. Can I get Best Buy to install them on the new Moto Stylus I buy here?

    Asked by StJohnso.

    • Answer Yes they probably will and is easy to do yourself. Did mine in a matter of mins.

      Answered by MotoFan

  • QuestionCan you access SiriusXM accounts on the Motorola Moto 5g Stylus 2025 256GB connected in your car?

    Asked by Don.

    • Answer Hi Don, Thank you for your inquiry. Yes, you can access your SiriusXM account on the Moto G Stylus 5G 2025 phone as long as you have the SiriusXM app installed and an active subscription. If your car supports Bluetooth or Android Auto, you can connect your phone and stream SiriusXM through your vehicle's audio system. Should there be any further inquiries, please do not hesitate to email at [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes it have calculator FM radio w/recorder snd recdr/voice recorder Google play store 1wthr app

    Asked by ctg.

    • Answer Thank you for your inquiry, Ctg. The Moto G Stylus 2025 does come with a built-in calculator, voice recorder, and full access to the Google Play Store, where you can download a wide range of apps, including 1Weather. While this model does not include a built-in FM radio or FM radio recorder, you can easily download radio streaming apps from the Play Store to enjoy similar functionality. You can check this link for the phone's specifications: https://www.motorola.com/us/en/p/phones/moto-g/g-stylus-gen-5/pmipmhl40me?pn=PB6V0019US. -Mitch

      Answered by Motorola Customer Care

  • QuestionAre wireless headphone apps easy to connect with this phone?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. Yes, wireless headphone apps and devices are easy to connect with the Moto G Stylus 2025! You can check the link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-stylus-gen-5/pmipmhl40me?pn=PB6V0019US. -Mitch

      Answered by Motorola Customer Care