Questions & Answers

Q: QuestionMike, you did not answer the quesion....yes or no....is this phone VoTE compatible?

Asked 5 years ago by Lee.

• A:Answer Hi Lee, yes, the Moto G Stylus is supports VoLTE. - Mike

  Answered 5 years ago by Motorola Customer Care

  
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Q: QuestionDoes this phone work on cricket

Asked 5 years ago by 0603boo.

• A:Answer Yes it does. I have cricket wireless and it's perfect with it.

  Answered 5 years ago by KevinVerified Purchase

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Q: QuestionDoes this phone have Bluetooth?

Asked 5 years ago by LittleM.

• A:Answer Yes, Littlem. This phone has Bluetooth 5.0 version. -Jess

  Answered 5 years ago by Motorola Customer Care

  
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Q: QuestionIt says $50 of if you activate today. I have a phone now so I would just swap out my SIM card. Does that qualify as "activating today"? Unless you know if a better plan than 2 lines, unlimited data, prime and Google One included for $80 ?

Asked 5 years ago by Wendyboo.

• A:Answer Hi Wendyboo, The Activate Today offers you to activate the device with Verizon, AT&T or Sprint. Bur, if you have an existing plan with your carrier, that when Activate Later is the one available for you. You may contact or Visit BestBuy for more information about the price. -Jess

  Answered 5 years ago by Motorola Customer Care

  
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Q: QuestionIs this phone 5g ready?

Asked 5 years ago by Tom.

• A:Answer No. It is an inexpensive phone and does not include the antennae for 5G. Very few "budget" phones do. The only one I can think of offhand is the Samsung A71 5G but that phone costs considerably more.

  Answered 5 years ago by DemagogueVerified Purchase

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Q: QuestionIs the moto g stylus compatible with T-Mobile?

Asked 5 years ago by Rick.

• A:Answer Yes sir

  Answered 5 years ago by PeeweeVerified Purchase

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Q: QuestionDoes this phone have OTG

Asked 5 years ago by Jla.

• A:Answer Yes, Jla. This phone does support OTG. -Jess

  Answered 5 years ago by Motorola Customer Care

  
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Q: Questionwill this phone work on xfinity mobile

Asked 5 years ago by Sfshopper.

• A:Answer Hi Sfshopper, Thanks for asking. This phone is compatible with this carrier's network but some service provider-specific features may not be available. It would be best to contact this carrier to confirm the features available. -Jess

  Answered 5 years ago by Motorola Customer Care

  
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Q: QuestionIs the battery replaceable?

Asked 5 years ago by dbns.

• A:Answer The back is not removable, so should the battery need replaced, you'll need to send the phone in for repair. This is how most modern smartphones now are. Nevertheless, its battery is wonderful and should not need replaced for at least a few years. Hope this helps. Have a wonderful day and may God bless you. Jesus Christ loves you!

  Answered 5 years ago by LisaVerified Purchase

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Q: QuestionCan this go threw Straight talk? Seems like an awesome phone. I wouldn't want to miss out. How much are sim cards?

Asked 5 years ago by Jts4891.

• A:Answer Hi Jts4891, Thanks for asking. This phone is compatible with this carrier's network but some service provider-specific features may not be available. You may check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Jess

  Answered 5 years ago by Motorola Customer Care

  
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Q: QuestionMy Sony Xperia malfunctioned, I want to buy the Moto G Stylus. I use ATT prepaid. 1. How can I keep my number and account with ATT? 2. How do I transfer my contacts from Sony to Moto?

Asked 5 years ago by ShmEd.

• A:Answer Just take your sim card from the Sony and put in the the Motorola and your number will be on the new phone. Back up your contacts on your Google account and they will be there when you set up your new phone.

  Answered 5 years ago by Jt606

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Q: Questiondoes the video player in the gallery let you move add and delete place videos in different folder's

Asked 5 years ago by sheabear.

• A:Answer Not the video player itself, but the gallery allows that.

  Answered 5 years ago by Rrtid

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Q: QuestionDoes this Phone have a US warranty?

Asked 5 years ago by Mary.

• A:Answer Hi Mary, thanks for your interest. If you look a t the product listing description, this device has a 1-Year US Manufacturers warranty. - Mike

  Answered 5 years ago by Motorola Customer Care

  
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Q: QuestionIs the band around the phone metal or plastic? Motorola's website says 6000 series aluminum frame but YouTube reviewers are constantly saying it's an all plastic build so I'm confused.

Asked 5 years ago by Icomeinpeace.

• A:Answer I think Motorola is referring to the internal frame of the phone evening is screwed to being aluminum. Evening on the outside is plastic

  Answered 5 years ago by Jt606

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Q: QuestionIf I buy the verizon one for less, would I then be able to keep it but switch in my t mobile sim card?

Asked 5 years ago by Bill.

• A:Answer Yes, per the info posted here, on Best Buy's site, since this phone is unlocked, you can purchase it and activate service with one carrier, and then change service to a different carrier at a later time. "Here are your unlocked activation options We're currently only able to activate service on this unlocked phone with Verizon, AT&T and Sprint. If you prefer to use a different carrier, you can buy it today and activate service later. Either way, this unlocked phone allows you to switch carriers whenever you want."

  Answered 5 years ago by TryingToHelp

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Q: QuestionWhat sort of glass is the screen? My Moto G4 has Gorilla Glass - I've dropped it a few time with no breaks. Does this one have Gorilla Glass, too?? Thank you!

Asked 5 years ago by Michelle.

• A:Answer No where does it say it uses Corning gorilla glass. Which is odd. All phones should have . You’ll need either a screen protector. Or if you hate those, a very protective case. Used otter box on my note 10 and it’s saved my life. I trust it if I have to take off the factory installed screen protector and can’t find the right screen protector for it . Still not sure why it doesn’t haven’t found the answer yet. Deciding between this or the moto g7 power for my sister she’s coming from an lg stylo 3.

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    Motorola - Moto G7 Power (Verizon)

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    Motorola - Moto G Stylus Cell Phone with 128GB Memory (Unlocked)

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  Answered 5 years ago by Jess

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Q: QuestionWill this phone work with metro pcs

Asked 5 years ago by Thagameone.

• A:Answer Hi Thagameone, Thanks for asking. This phone is compatible with this carrier's network but some service provider-specific features may not be available. You may check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Jess

  Answered 5 years ago by Motorola Customer Care

  
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Q: QuestionDoes the phone work with wireless charging.

Asked 5 years ago by RossK.

• A:Answer No wireless charging and No NFC

  Answered 5 years ago by 32or64bits

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Q: QuestionWhich unlocked phone is compatible with Tag Mobile SIM card?

Asked 2 years ago by Debb.