Questions & Answers

1-10 of 125 Questions
  • Question
    Is this phone come with ad or no ad? When is this available? Why no one answer the other two questions.   (7 Answers)

    By NeedAnswers1 September 12, 2016.

    Answers
    • Best 
      Answer

      I bought the black version (16GB, model XT1607) yesterday at my local Best Buy in California. No ads. It runs near stock version of Android so there's not bloatware installed on the phone either.

      By SonnyB September 19, 2016.

    • Question
      Is this phone work with Verizon   (6 Answers)

      By Jacqueline September 29, 2016.

      Answers
      • Best 
        Answer

        It's compatible with all carriers.

        By nanya October 16, 2016.

      • Question
        If I buy this phone online, can I activate it myself or must I take it to a dealer? This will be my first smartphone.   (5 Answers)

        By Anonymous September 24, 2016.

        Answers
        • Best 
          Answer

          I had to take mine across the parking lot to the local Verizon store for the sim card - once installed it hooked up to Verizon without a hitch

          By fltmedic October 19, 2016.

        • Question
          Is the battery removable or built in?   (4 Answers)

          Answers
        • Question
          Can i use this Phone outside US?   (6 Answers)

          Answers
          • Best 
            Answer

            Yes. I am using it in India on my trip right now.

            By Crazyshopper November 14, 2016.

          • Question
            Has anyone used this with a postpaid off contract AT&T sim card? I have been bouncing back and forth between gophones and want to switch to this. Just wondering if it will be as easy as just taking the sim out of my other phone and placing it in this one.   (3 Answers)

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            • Best 
              Answer

              It is carrier unlocked and will almost certainly work with your AT&T SIM. I have tried it with my Straight Talk AT&T SIM and it works fine, but I currently am using this phone on the Verizon network. Some carriers force you to register the phone's serial number when swapping devices; in my experience, AT&T and Verizon don't do this.

              By PJay December 15, 2016.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            when will I be able to buy this phone at my local best buy?   (6 Answers)

            Answers
            • Best 
              Answer

              It's already in my Best Buy here in Connecticut.

              By Liza September 20, 2016.

            • Question
              Does this phone come with any chargers?   (5 Answers)

              By deeppurple January 16, 2017.

              Answers
              • Best 
                Answer

                Comes with basic charger, however the phone supports Quick Charge 2.0. I recommend getting a certified Qualcomm 2.0 charger and this will shorten the charge time dramatically.

                By AJ49 January 21, 2017.

              • Question
                What the size of phone this is? Don't want one I can barely see letters on   (6 Answers)

                Answers
                • Best 
                  Answer

                  Go here to compare sizes. Just plug in phones and you can see their size next to one another. http://www.phonearena.com/phones/size#/phones/size/Motorola-Moto-G4-Play,Apple-iPhone-6s/phones/10056,9501

                  By jesoma December 17, 2016.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                Can this phone be used without a carrier? I want to use it only with wifi and playing games.   (5 Answers)

                Answers
                • Best 
                  Answer

                  Yes

                  By Moto2017 February 17, 2017.

                  • Verified Purchaser
                  • My Best Buy® Member

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