“When plugged in the charger case lights up red one time and does not charge what could be the problem the unit is brand-new”

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• Need battery replacement. Better both, in charger and in earbud.

  Answered by Anonymous 1 year ago

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• Tony, did you ever get the case to charge / ever get it to work? I'm having the same problem.

  Answered by Anonymous 3 years ago

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