A:Answermy phone announces the name of the person calling unless that number is not saved in my contacts list. I would check your phone settings because most of the information is being generated from your phone.
A:AnswerI can only answer the performance of the product I bought. It has a very good performance, but the sound is the downside... it is rather on the low side.
A:AnswerTo turn up the sound you use your phone. I'm sure you figured that out though. I love it! I have to turn it down cuz it's too loud. Maybe yours has a defect ?!?
A:AnswerI got on with tech support at Motorola via chat and all they could offer as a suggestion was to unpair it with my iPhone and re-pair it. Of course, that didn't help. Again this is a piece of junk!
A:AnswerApparently it is a mistake in the system, and if you get a good MOD they will return it for you. Or like me the first one refused and walked away without looking into the issue.
Just be persistent and try another store if you happen to have another close by.
A:AnswerWell I've been manually digging ditches for 2 weeks and swatting snats and pesky no-see-ems many times hitting the Hint dead on and it never fell out or hurt.