A:Answer It very well may. Verizon stores will not activate. I had to call Verizon and put it on Verizon Pre Paid and even then it was a huge hassle. I have Verizon Prepaid, but initially voice mail stopped working and it took hours and hours on their customer no service line to get it going. Also calling 611 initially would not work. Verizon has given up on getting custom calling features to work with the Moto One Action. Basically they are telling me: Sorry you did not buy it from us. It is a great phone though! After being with Verizon for over 30 years, I may try it on AT&T to see if the missing custom calling features work. Good Luck!