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Hello Jess, Possibly you have the power saving mode activated. This feature allows the monitor to turn off after a few moments of no activity. To activate or deactivate this feature: 1. Press the M button, and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until 'video on timer' is highlighted. 3. Press the + UP button or - DOWN button to select auto video off after 5min, 30min, or 60min if operating on batteries only. If you have any questions left or need further assistance, please reach us via email or live chat. Our support contacts can be found on the box or in the user's guide. We will get back to you as soon as possible. Kind regards, Crystal & the Motorola Support Team.
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