Questions & Answers

12 Questions & 7 Answers
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  • Question
    I have this monitor and the screen turns black after a few minutes. Is this a setting I can change?   (2 Answers)

    By ESMom February 23, 2015.

    Answers
    • Best 
      Answer

      The screen will turn black/off after 2 minutes to save power when operated by batteries. This setting cannot be changed.

      By CommunityAnswer February 23, 2015.

    • Question
      do you have to have wifi for the system to work?   (2 Answers)

      By DON December 14, 2016.

      Answers
      • Best 
        Answer

        No, it works on its own system. No wifi needed.

        By einsteinkid December 15, 2016.

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    • Question
      I purchased this camera/monitor system in June of 2016 and the monitor just gave out, wont turn on at all. If you plug it in only a blue light lights up but that's it. Is this still covered under Manufacturer's warranty? Can I buy just a monitor? HELP!   (0 Answers)

      By Anonymous March 1, 2017.

    • Question
      Can this be accessed by an app?   (1 Answer)

      By Jaz December 16, 2016.

      Answers
    • Question
      is there a range limit . If I am in another state will i still be able to receive video on my phone.   (0 Answers)

      By charlie November 28, 2016.

    • Question
      Please if you can send me the size and weight of the package   (0 Answers)

      By Pau June 26, 2016.

    • Question
      This has been sold out online and in store for weeks. Do you plan on restocking this item for purchase?   (0 Answers)

      By Kimber June 6, 2016.

    • Question
      Fault Finding - MBP 16   (0 Answers)

      I bought your MBP 16 less than a year ago. Initially it was operating well but suddenly the Parent Unit showed on the screen 'NOT LINKED' (and blinking) even though the parent unit and the baby unit was at close proximity. The Link Indicator of the Parent Unit ) showing 'No Link' still continues to flash ;the battery level was ok,but one thing I noticed - was that the 'sound' indication light was 'ON' all the time.The Baby unit's light was on and appears to be operating. There was thus no communication between the Baby and the Parent unit. Please let me know what is the problem with the unit or any way I can have it repaired.

      By Peter November 16, 2015.

    • Question
      Is this unit IOS compatible? Can image be shown on iphone?   (0 Answers)

      My son wants to be able to connect his iphone to the unit to monitor baby that way as well. Is that possible?

      By Gail October 14, 2015.

    • Question
      Where can you purchase an extra camera for the mbp25/2?   (0 Answers)

      I tried finding model number mbp25bu but have not been able to find one.

      By Bobby July 8, 2015.

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