Questions & Answers

Q: QuestionDoes this monitor mount come with a cable management system?

• A:Answer Yes, this monitor mount offers a cable management system for added convenience.

Q: QuestionHow does this monitor mount help with ergonomics?

• A:Answer This monitor mount helps reduce eye, back, and neck strain by increasing viewing comfort.

Q: QuestionWhat size monitors is this mount compatible with?

• A:Answer This mount is compatible with most flat-panel monitors from 19 to 32 inches.

Q: QuestionWhat is the maximum weight capacity of this monitor mount?

• A:Answer The maximum weight capacity of this monitor mount is 35.2 pounds (17.6 lbs. per arm).

Q: QuestionCan you mount ( 2 ) 27" curved Samsung monitors ?

Asked 5 years ago by PFB.

• A:Answer I would say to look for a different set of arms. Yes, you could mount them, but I would highly encourage you to look for something with more reach. I mounted two 28" Samsung flat screen monitors and what I am noticing is that the range of motion is very limited, the arms have to be spread pretty far apart to fit the monitors side by side. Also, you will definitely want to determine where the mounting bracket is on the monitors. For my Samsung monitors the mounting bracket is at the very bottom, centered, as opposed to the direct center. This required me to then flip the monitors upside down so I could have some motion. The monitor arms seem like decent quality but functionality is what is limited with the monitors and size I chose. If I were to do it again I might just look for 2 single arms to allow greater mobility and positions.

  Answered 5 years ago by JStuVerified Purchase

  Helpful (8)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this hold two Dell 23" monitors?

Asked 5 years ago by Julia.

• A:Answer Yes. I'm using this mount with one 32'' and one 23''

  Answered 4 years ago by GusGuadalupeVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a desk that measures roughly 5.5 inches in thickness. Will this item be able to clamp to it? Thanks

Asked 3 years ago by Austin.

• A:Answer Hello the clamp accommodates a min. of 0.4" to 3.4"

  Answered 3 years ago by Mount-it Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much minimum desk overhang is needed to clamp it to a desk?

Asked 3 years ago by clampquestion.

• A:Answer Hello, It is at least a minimum of 4 inches

  Answered 3 years ago by Mount-it Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you please explain what the USB port/cables are for?

Asked 4 years ago by Norma.

• A:Answer The USB ports are an extension of your computer's ports. This is convenient in the case the USB port of your computer are difficult to reach I use this to connect my phone and to charge my wireless headphones.

  Answered 4 years ago by GusGuadalupeVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWith both 27” monitors mounted side by side horizontally how far can the arm swing reach in. My desk is very wide and I would need both to reach forward way more than 17in. Preferably 21in if possible. Thanks

Asked 2 years ago by Gomez.

• A:Answer Hello Gomez, The full extension of this mount is 20". With the screens side by by side, you can get between 18" to 19".

  Answered 2 years ago by Mount-it Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this mount hold two asus monitors? I like to have my monitors low instead of high and I want to know if this mount will cause them to go up.

Asked 2 years ago by Roses.

• A:Answer Two USB 3.0 Ports Supports charging and data transfer Weight Capacity: 17.6lbs Compatibility: VESA 75 and VESA 100 bolt pattern Construction: High-grade steel and aluminum Tilt: 90 degrees down, 90 degrees up Swivel: 360 Degrees Rotation: 360 Degrees (Portrait or Landscape Orientation) Height Adjustment: 11.5"... This mount has gas spring arms that does have a function to go up. However, you can adjust the tension to go down lower or at your desired height.

  Answered 2 years ago by Mount-it Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere is this made? Where is it assembled?

Asked 3 years ago by XBCaptain.

• A:Answer Manufactured in China. Designed in USA

  Answered 3 years ago by RodoartVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the spacers that come in the box? They included two sets one for each arm but they are not nearly thick enough spacers I need double, but need to know the dimensions so I can buy more.

Asked 3 years ago by Bowman123.

• A:Answer Hello, The spacers do not have to be used unless they need to be. We only provide basic hardware in our hardware packs that can be found at a local hardwood store. You able to take the spacers you do have and ask for longer ones.

  Answered 3 years ago by Mount-it Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this hold two 32 inch monitors??

Asked 4 years ago by Mark.

• A:Answer Yes

  Answered 3 years ago by HunnypatchVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the maximum length the clamp can extend to? I.E. What is the thickest desk it can fit on?

Asked 4 years ago by RyanS.

• A:Answer Hello, The clamp will extend 3.5" and the grommet 3"

  Answered 4 years ago by Mount-it Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this come with the USB cables you plug into you CPU so that you can use the USB on the actual stand?

Asked 4 years ago by Seven.

• A:Answer hello, unfortunately, no it is just the USB ports

  Answered 4 years ago by Mount-it Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a thin glass desk, will this dual stand mount to a glass desk?

Asked 1 year ago by GregoryF.

• A:Answer Grigori, I would highly recommend contacting us at 1(855)915-2666 as we would be happy to assist with your question. Thank you

  Answered 1 year ago by Mount-it Team

  Helpful (0)Unhelpful (1)ReportAnswer this question