Questions & Answers

Q: QuestionDoes this product require a subscription?

• A:Answer No, this product does not require a subscription.

Q: QuestionHow is this product activated?

• A:Answer This product is activated online.

Q: QuestionWhat platforms are compatible with this product?

• A:Answer This product is compatible with Xbox.

Q: QuestionWhat type of card format is this product?

• A:Answer This virtual game card is in a digital format.

Q: QuestionWhy didn't I get a email on instruction on how to redeem and I did not see it in my digital library after I bought the 3 month gold membership?

Asked 7 years ago by Alpha.

• A:Answer We recommend checking your spam or junk folders to make sure that the email didn't go there. If you still don't see your digital code there, please reach out to Best Buy customer service for assistance: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001

  Answered 7 years ago by MicrosoftOutreachTeam

  
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