Questions & Answers

Q: QuestionDoes this smart display have a microphone?

• A:Answer Yes, this smart display has far-field microphones with ultrasound sensing.

Q: QuestionAre there built-in speakers in this device?

• A:Answer Yes, this device has built-in speakers.

Q: QuestionDoes this device work with Google Home?

• A:Answer Yes, this device works with Google Home.

Q: QuestionDoes this device have a touch screen?

• A:Answer Yes, this device has a touch screen.

Q: QuestionIs it possible to make video calls using this device?

• A:Answer Yes, you can make video calls to friends and family.

Q: QuestionWhat version of bluetooth does this device use?

• A:Answer This device uses bluetooth version 5.0.

Q: QuestionWill this be able to get Utube Videos on the new Nest Hub Max?

Asked 6 years ago by connie.

• A:Answer Yes, you will be able to get YouTube videos on the new Nest Hub Max.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhen placing in sensitive locations, such as bedrooms... does the camera have a privacy screen?

Asked 6 years ago by GUser.

• A:Answer I'm not sure what you mean by a privacy screen, but the camera will have a physical switch that will turn off both the camera and the microphone.

  Answered 6 years ago by Anonymous

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Q: Questionwhat is the difference between the Max and getting a 2 pack of the google nest home hub

Asked 5 years ago by Deb.

• A:Answer bigger screen, superb display, amazing sound, nest cam built in

  Answered 5 years ago by CR3MOON

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Q: QuestionAre the audio specs as good as the Google Home Max. I would expect the Nest Hub Max to be lighter and not equal to the full Google Home Max quality. I just purchased the Google Home Max and haven't actually heard it yet as it'll be delivered tomorrow.

Asked 6 years ago by David.

• A:Answer Google Home Max: dual 4.5" woofers and two tweeters. Nest Hub Max: Only one 3" Woofer.

  Answered 6 years ago by Brooks

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Q: QuestionDoes Google Nest Hub Max operate wirelessly or must it always be plugged in?

Asked 6 years ago by Jan.

• A:Answer For power, it must be plugged in. To connect to the Internet, it will be wireless (WiFi).

  Answered 6 years ago by Sammy

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Q: Questionwill Google Nest work with Microsoft TEAM .. for Video conferencing

Asked 5 years ago by Bean.

• A:Answer No, unfortunately Microsoft Teams don’t have a smart home app to work with the Nest Hub Max. In times like this during Covid-19 it would be a great idea to see someone try it like Zoom, Skype or Teams. For now you can only use Google Hangouts.

  Answered 5 years ago by DTXSFCCVerified Purchase

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Q: QuestionI think I need to rephrase my question. When people call in DUO, can you cast that through your TV? Or is that not possible?

Asked 5 years ago by Captain.

• A:Answer Yes.... I do it all the time

  Answered 5 years ago by memeVerified Purchase

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Q: QuestionIs the power supply 110 V or 220 volt? Or 120--240 V?

Asked 5 years ago by Gil1966.

• A:Answer Nest Hub Max comes with a 30W adapter with an auto-volt Input voltage of 100V - 240V.

  Answered 5 years ago by Nest Support

  
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Q: QuestionDoes the device reset every time it’s unplugged? I want to move it between rooms frequently but don’t want it to have to fully reboot each time I plug back in.

Asked 5 years ago by Bonbon111.

• A:Answer In my experience I have not had to reboot it... it does take about 2 min to power back on... or less

  Answered 5 years ago by OzdelVerified Purchase

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Q: QuestionDo you need to hook up wifi in order to use the google nest hub max

Asked 6 years ago by Anonymous.

• A:Answer Nest Hub Max has many features such as Google Assistant, video calls and messages, calendar, weather, and smart home capability. All these features require internet connection in order to help keep you and your family connected and on track with daily life. You can have a look at this link to see how Nest Hub Max can help make your life easier and more efficient : https://support.google.com/googlenest/answer/9334359

  Answered 5 years ago by Nest Support

  
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Q: QuestionCan I send photos from my iPhone or iPad to google hub?

Asked 5 years ago by Mommarkus.

• A:Answer I believe you have to have the Google photo app along with Google home app for your photos to show up on your Google home Max More information should be on the app Google home

  Answered 5 years ago by RfrazierVerified Purchase

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Q: QuestionIs there a way to turn just the camera off without also turning off the microphone? I would like to have the microphone on all the time and leave the camera off except just when I need it.

Asked 5 years ago by TechGuy.

• A:Answer Yes. You can turn camera off without disabling the microphone. To turn off the camera, on the Nest Hub Max device, swipe up from the bottom of the screen and tap camera icon. You can also turn the camera off from Live View using the Google Home app. Here's how: Open the Google Home app > Tap camera icon > Menu (3 dots) > Turn off Camera.

  Answered 5 years ago by Google Nest Support

  
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Q: QuestionAre you able to view the Ring doorbell and Ring spotlight cameras?

Asked 5 years ago by Steelers43.

• A:Answer I had the same question when purchasing this item because I have Ring doorbell but it isn't in its APP compatible page so you have no way to accessing it. Answer is no unless they add it to a patch update later on.

  Answered 4 years ago by Christian2002

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