Questions & Answers

Q: QuestionI have xfinity internet it does not reach the lower level of my home would I need the 2 pack of google nest or can I get by with one?

Asked 4 years ago by mark.

This question was asked about the related product: Nest Wifi - Mesh Router (AC2200) and 1 point with Google Assistant - 2 pack - Snow

• A:Answer Id get the router + 2 mesh pack. The manufacturers are always overstating devices capability. No way it would work on a 5200 ft2 home as its just meeting my needs in my 2000 ft2 home

  Answered 3 years ago by Abid

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Q: QuestionI have Massillon Cable TV and it's base speed is 25 mb/second... would the Nest Wifi enhance the speed? Would I get better streaming?

Asked 4 years ago by DAVEJTOH.

• A:Answer We upgraded to this set from a single 1500 router and get way better speed. We are using google fiber as our provider at 1 gig.

  Answered 3 years ago by TerriVerified Purchase

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Q: QuestionMe and my wife are living in a camper. What equipment would I need other than the router since our camper is around 300 sq ft? Thanks for the help.

Asked 4 years ago by RVman.

• A:Answer You probably don’t need any points, the router should suffice in a camper. If you for some reason have an area with less coverage, you could always add a point

  Answered 4 years ago by RSYWIVerified Purchase

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Q: QuestionWe have a home and a cabin. We have utube tv. Can I buy a ac2200 2 pac and use 1 at each location? Locations ate 150 miles apart?

Asked 4 years ago by El1z.

• A:Answer no, they should not be separated by more than 2 rooms

  Answered 4 years ago by audioguyVerified Purchase

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Q: QuestionHow much is it per month to keep the WiFi after I buy the 3 pack outright?

Asked 4 years ago by Anonymous.

• A:Answer The wifi doesn’t have any cost. The only cost remains whatever your monthly internet provider fee is

  Answered 4 years ago by RSYWIVerified Purchase

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Q: Questioncan I use this Mesh Router with my existing CenturyLink Modem/Router?

Asked 4 years ago by George.

• A:Answer Yes

  Answered 4 years ago by RSYWIVerified Purchase

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Q: QuestionHow does this work with centurylink?

Asked 4 years ago by JohnBrown.

This question was asked about the related product: Nest Wifi - Mesh Router (AC2200) and 1 point with Google Assistant - 2 pack - Snow

• A:Answer Since you will hardwire ethernet from centurylink to router, it works same irrespective of isp.

  Answered 3 years ago by Techgeek

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Q: QuestionWe have a home office. Currently we have a TP Link wifi router with multiple ports for a desktop PC, and internet office phone a printer etc. If I purchase the nest how do I get all of these items connected?

Asked 4 years ago by Eddie.

• A:Answer You can connect devices like a computer or printer directly into the LAN port of the Google Nest Wifi router. You can also add LAN ports to the Google Nest Wifi router by connecting them to a switch. Here are some links that may be helpful: Hardwire Google Nest Wifi routers, Google Wifi points and other devices: https://support.google.com/googlenest/answer/7215624 Add LAN ports to Google Nest Wifi or Google Wifi: https://support.google.com/googlenest/answer/6274262

  Answered 4 years ago by Nest Support

  
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Q: QuestionDo you need a router to use this to have wifi

Asked 4 years ago by Billy.

This question was asked about the related product: Nest Wifi - Mesh Router (AC2200) and 1 point with Google Assistant - 2 pack - Mist

• A:Answer Nest Wifi is a router that broadcasts Wi-Fi to any Wi-Fi capable device. It replaces your traditional router and is compatible with most Internet Service Providers. Google Wifi needs to be connected directly to a modem using an Ethernet cable to set it up and get an internet connection. Take a look at this link for the setup requirements and guide on how to setup: https://support.google.com/googlenest/answer/9548301

  Answered 4 years ago by Nest Support

  
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Q: QuestionI have 2 Google Mesh ac2200 routers. I hooked one up, and is being used as the WiFi router. Can I use the other one as a point? If so, what does it take to hook the point up the the system. Right now, Google home does not recognize it at all.

Asked 4 years ago by Ken.

This question was asked about the related product: Nest Wifi - Mesh Router (AC2200) and 1 point with Google Assistant - 2 pack - Mist

• A:Answer Hi Ken, yes, you can definitely use the other ac2200 as a point. I have a large house with one ac2200 plugged into my comcast router, another upstairs as well as two other older Nest routers in other locations in the house. It should sync pretty easily. A couple things I would try are trying to sync them up closer together and then once meshed, move the second router where you really want it. The second thing you may need to do is reset the router that home is having trouble finding. This should be pretty easy to do with the ac2200's as they have buttons on them for this purpose (some of my older Nest routers don't and it took me forever to figure out how to reset them). You should be able to find YouTube videos that show how to reset you AC2200 though and it is pretty easy. Good luck!

  Answered 4 years ago by Aerophis

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Q: QuestionCan I set up a second nest wifi router - wireless connection to the first router? If I can make it an access point will that be faster the using the original google wi fi units as the access points? Thanks

Asked 4 years ago by KCaryNC.

• A:Answer I’m not sure I understand your question but we replaced our original google Wi-Fi router 1500 with the 2200 google Wi-Fi router and 2 access points. We now have excellent coverage in our 3000 sqft home including back and front yard. Our speeds are nearing 1 gig throughout our house.

  Answered 3 years ago by TerriVerified Purchase

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Q: Question3 NEST routers working with 5 old google mesh wifi points. NEST routers showing good or great connections. Google wifi points showing as weak. Should I replace the 5 google mesh points with NEST routers or NEST points? +/- for both?

Asked 4 years ago by eliump.

This question was asked about the related product: Nest Wifi - Mesh Router (AC2200) and 1 point with Google Assistant - 2 pack - Snow

• A:Answer I would chose the nest points they extend it out more so the connections do not look weak at all.

  Answered 4 years ago by Notinthemoodtowritemyname

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Q: Questionwill the nest WiFi - mesh router work with my modem from Comcast.

Asked 4 years ago by Pete.

• A:Answer Yes Your Comcast modem connects to the internet and then the Nest WiFi will be the wireless router and connect to a switch if you want devices hardwired vs wireless

  Answered 4 years ago by Brothe2000Verified Purchase

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Q: QuestionWhats the mbps on this?

Asked 4 years ago by Anonymous.

• A:Answer Of course it depends on what speed your internet provider is giving you but it’s rated up to 2.2 gig. We have google fiber as our provider at 1 gig and get about 900 on both uploads and downloads.

  Answered 3 years ago by TerriVerified Purchase

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Q: QuestionIs this a WiFi 6 system?

Asked 4 years ago by McVicar1773.

• A:Answer Google Nest Wifi is not WiFi6. Google doesn't see WiFi6 being worth adopting until some time in 2022 so I would think whatever comes after this might support it.

  Answered 4 years ago by OldPolishGuyVerified Purchase

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Q: QuestionI have a Netgear modem with a nighthawk router. Does this replace my nighthawk router?

Asked 4 years ago by Anonymous.

• A:Answer Yes. Nest Wifi replaces your current router and is compatible with most Internet Service Providers. It connects directly to your modem using an Ethernet cable to set it up and get an internet connection. Aside from the easy set up, you can access settings using the app that you can download for free. Take a look at this link for the setup requirements and guide on how to setup Nest Wifi: https://support.google.com/googlenest/answer/9548301

  Answered 4 years ago by Nest Support

  
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Q: QuestionWe are looking for a WiFi for our camper. We currently have AT&T at home and a hotspot on our Verizon phones. Does this act as a WIFI system all on its own? Would I be able to connect a smart TV to it that is in the camper?

Asked 4 years ago by Barry.

This question was asked about the related product: Nest Wifi - Mesh Router (AC2200) and 1 point with Google Assistant - 2 pack - Snow

• A:Answer To my knowledge this connects to your modem. It is not indepof a modem.

  Answered 4 years ago by Bonniesl

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Q: Questioni have xfinity gateway wiil this replace my gateway router

Asked 4 years ago by jerr.

This question was asked about the related product: Nest Wifi - Mesh Router (AC2200) and 1 point with Google Assistant - 2 pack - Snow

• A:Answer The Nest can replace your router only if you don't need devices wired to the router. An example would be a work from home computer that needs to be wired to the router. The Nest has increased my wi-fi speed tremendously !!!!!

  Answered 4 years ago by AlbertCVerified Purchase

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Q: QuestionI have a nest 2200 google router and allow have an old three pack of the google wifi. I have installed the new nest router and factory reset my old google wifi but when I try to add a device and select wifi it looks for a hike then just goes back

Asked 4 years ago by Krl.

• A:Answer If your Wifi point is not found in the setup list in the app, it may not have been ready for setup, or you may have had a temporary connection issue. Make sure the power adapter is connected to your device, and the other end is plugged into a working wall outlet. Try performing a factory reset on the Wifi point you're trying to add again to refresh connection and retry adding. If unresolved, please consider reaching out to our support team and we’ll do our best to help. Here’s the link: https://support.google.com/wifi/gethelp

  Answered 4 years ago by Nest Support

  
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