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Hi, Tom. To replace the batteries in your Nest x Yale smart lock, you'll need either the battery cover key that came in the box with your lock or a thumbtack. A small screwdriver or hex wrench may also work. 1. Insert the key or thumbtack into the hole on top of the battery compartment and press down firmly. 2. Grip the cover near the top and pull it off while you continue pressing with the key or thumbtack. 3. Remove all the batteries, then replace them with any standard AA alkaline batteries. 4. Note: Do not use rechargeable NiMH batteries or other kinds of batteries. 5. To replace the cover, insert the two tabs on the bottom into the holes in the lock, then push it on until the tab at the top locks it on. You’ll hear a click when it does. Any low battery notifications you see in the app should disappear. Here's a video to guide you. https://www.youtube.com/watch?v=4UBIcD4DpnY
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