Questions & Answers
- Model:
- NTKOK779HSDC3PWP
- |
- SKU:
- 6408868
Q: QuestionHi ....looking to go glamping....I need a hotspot to be connected but also would like to stream Netflix etc in the evening....is that possible?.... thank you for taking my question
Asked by Gv.
- A:Answer Hi. This is Arianne from Net10 Wireless. Yes, it is possible. Thank you.
Answered by TracFone Wireless

Q: QuestionLooking for a 50 - 100 GB hot spot to use with my play station for connection to internet. Will his Net0 Mobile Hotspot work for this?
Asked by Anonymous.
- A:Answer Hi. This is Janet from NET10 Wireless. Unfortunately, the most amount of high-speed data allotment we have for our Mobile Hotspot data plans is 10 GB. You may check out the rest of our Mobile Hotspot data plans through our website. Have a nice day.
Answered by TracFone Wireless

Q: QuestionCan I use this with a sim card from a hotspot that no longer works? I have a plan with AT&T and just need to replace the device.
Asked by Chaz.
- A:Answer Hi. This is Janet from NET10. Unfortunately, inserting a different SIM card on the NET10 Mobile Hotspot device other than the one that comes with it will not work. Aside from that, the NET10 branded Mobile Hotspot is carrier locked and will not work with any other network. Have a nice day.
Answered by TracFone Wireless

Q: QuestionHello how many GB can you get up toi
Asked by Anonymous.
- A:Answer Hi. This is Janet from NET10 Wireless. It depends on the data plan that you choose to add to this Mobile Hotspot device. Our data plans varies from allotting 1GB, 2GB, 2.5GB, and up to 10GB of high-speed data. You may check out our available data plans and its description through our website. Have a nice day.
Answered by TracFone Wireless

Q: QuestionIs this unlimited ? because I see it say up to 5 gb is this unlimited wifi or once it reaches its limit its over ?
Asked by Jaylen.
- A:Answer It is not unlimited this is a prepaid device the data limit is based on the prepaid amount you purchase
Answered by Techguy1976
Q: QuestionWill this device connect to internet in a Maine rural area where nearest town is 7miles away
Asked by FWH.
- A:Answer Hi. This is Janet from NET10 Wireless. Thank you for reaching out to us. In order to fully address your query, we will need to check the coverage map using your physical address. Just chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. You may also check our coverage map through our website. Have a nice day.
Answered by TracFone Wireless

Q: Questioncan I use this in a car for my kids tablets?
Asked by Alfred08.
- A:Answer Hi. This is Arianne from Net10 Wireless. Yes, you can use this in a car for the kids. Thank you.
Answered by TracFone Wireless

Q: QuestionCan I play my Xbox 1 w it?
Asked by Hulk.
- A:Answer Hi. This is Arianne from Net10 Wireless. Yes, you can. Thank you.
Answered by TracFone Wireless

Q: QuestionWill this device work with only 1 or 2 bars of cellphone signal?
Asked by leec.
- A:Answer Hi. This is Frank from NET10 Wireless. We cannot assure that it will work with only 1 to 2 signal bars only. For the device to work, it should have atleast 3 to 4 signal bars on it. In case you need assistance, please let us know. Thank you.
Answered by TracFone Wireless

Q: Questionwill this replace my zte hot spot and work with my consumer cellular service......?
Asked by dingo.
- A:Answer Hi. This is Janet from NET10 Wireless. Unfortunately, it won't. This Mobile Hotspot device is NET10 branded and will only work when activated with our service. Have a nice day.
Answered by TracFone Wireless

Q: QuestionHow do you keep up with the data you use. Does the device show this
Asked by Nena.
- A:Answer Hi. This is Arianne from Net10 Wireless. Yes, the device will display the data statistics. Thank you.
Answered by TracFone Wireless

Q: QuestionWhat network provides services
Asked by Buffalogator.
- A:Answer Hi. This is Janet from NET10 Wireless. We use the exact same towers as all the major carriers nationwide. For specifics, just chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.
Answered by TracFone Wireless

Q: QuestionWhy the MOXEE website would not allow me to change my default ID and Password. I would change and save then it locks me out requiring multiple reset of the device. In addition, why is there no ID and Password reset option, other than a device reset.
Asked by Anonymous.
- A:Answer Hi. This is Arianne from Net10 Wireless. We do apologize for the trouble you encountered. Before we answer your questions, let us discuss with you the details about the issues. Please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Answered by TracFone Wireless

Q: QuestionCan this work with any international SIM card.
Asked by Green.
- A:Answer Hi. This is Frank from NET10 Wireless. Unfortunately, it will not work with any international SIM card. Thank you.
Answered by TracFone Wireless

Q: QuestionHi, Can ts works with Verizon Data sim card ? i have to replace the jet pack device as mine is dead and needed a new device
Asked by eli.
- A:Answer Does it require an additional phone line ?
Answered by Rosebudd
Q: QuestionWhat are the plans for this device... How much are they
Asked by Peanut.
- A:Answer Hi. This is Arianne from Net10 Wireless. These are the plans available for a Mobile Hotspot device: $10 Plan, $20 Plan, $30 Plan and $50 Plan. For more details, you can visit our branded website. If you have any questions and concerns, please feel free to chat with us using this link http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Answered by TracFone Wireless

Q: QuestionWhat is WPS and how does it work?
Asked by Jubop.
- A:Answer Hi. This is Katrina from NET10 Wireless. WPS stands for Wi-Fi Protected Setup. It is a wireless network security standard that tries to make connections between a router and wireless devices faster and easier. WPS works only for wireless networks that use a password that is encrypted with the WPA Personal or WPA2 Personal security protocols. For more informaiton, please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Answered by TracFone Wireless

Q: Questionwill this work with at&t sim cards?
Asked by Anonymous.
- A:Answer Hi. This is Cristy from TracFone Wireless. Unfortunately, no. This device will only work on NET10 Wireless service. Thank you.
Answered by TracFone Wireless
Q: QuestionWhich one of the national networks does it use? Will it work in Puerto Rico?
Asked by Santi.
- A:Answer Hi. This is Janet from NEt10 Wireless. It uses the exact same towers as all the major carriers nationwide. In order for us to fully address all your queries, just chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!
Answered by TracFone Wireless

Q: QuestionDoes this hotspot come with a Net 10 Sim Card?
Asked by MSIGS66.
- A:Answer Hi. This is Janet from NET10 Wireless. Yes. The NET10 Mobile Hotspot device comes with its registered SIM card that you can use for activation.
Answered by TracFone Wireless

Most-viewed items
- Tech Fest Deal$99.99























