Questions & Answers

Q: QuestionWill these work with ATT uverse system

Asked 8 years ago by Ozradiodr.

• A:Answer These will work with the WiFi router provided by AT&T.

  Answered 8 years ago by CommunityAnswer

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Q: Questioncan the camera (any of the arlo products) be plugged in instead of using the battery ?

Asked 8 years ago by steve.

This question was asked about the related product: NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras (2-Pack) - White/Black

• A:Answer no

  Answered 8 years ago by karlos1Verified Purchase

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Q: Questioni'm wishing to buy 4 add on wireless cameras that are compatible with the arlo vms 3130 base. are these available thru best buy?

Asked 8 years ago by spook.

This question was asked about the related product: NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras (2-Pack) - White/Black

• A:Answer Buy the PRO. I have the the 3150 2 pack and added two PRO cams and the work but the 3150 is very slow and poor signal.

  Answered 8 years ago by goodlord00Verified Purchase

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Q: QuestionI have the arlo pro cameras. just wondering why my microphone has disappeared off my app. I am no longer able to two way thru the camera. do you have any suggestions on how to get this feature back.

Asked 8 years ago by Anonymous.

• A:Answer you probably acsses thru a no original device that was set up in the beginning.

  Answered 7 years ago by LekyVerified Purchase

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Q: Questionare these cameras (3230s) compatible with my 3130 base station?

Asked 8 years ago by spook.

This question was asked about the related product: NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras (2-Pack) - White/Black

• A:Answer yes

  Answered 8 years ago by goodlord00Verified Purchase

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Q: QuestionI understand the Pro has capability to speak through the camera to whomever. If purchasing the basic bundle, I understand a Pro version camera could be added - question is would all the features of the Pro system work on that Pro camera add on, i.e. speak

Asked 8 years ago by Interested.

• A:Answer Yes all the features still work when you add it onto your basic system. My pro camera is able to speak while my other ones do not and it was still able to sync with everything else

  Answered 7 years ago by Rking2013Verified Purchase

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Q: Questionwill these work with pro system? or do they sell different ones that are camera "pro" version?

Asked 8 years ago by chels.

• A:Answer Yes, this will work with the pro series.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhat phone pairs with this camera Netgear

Asked 8 years ago by Anonymous.

• A:Answer Apple 5 and up and Samsung models will work for sure. Also any PC with a internet connection but you will not be able to do the set up without the phone app.

  Answered 8 years ago by LawrenceCA

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Q: QuestionDoes this include the hub?

Asked 8 years ago by Sissy.

This question was asked about the related product: NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras (2-Pack) - White/Black

• A:Answer yes

  Answered 8 years ago by karlos1Verified Purchase

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Q: QuestionI have a vms3330 3 camera system. I want to add 2 more camera to my already working system. I find it less expensive to purchase a 2 camera system , Than it is to buy just two cameras without the base. Can I use just the cameras from the second sys?

Asked 8 years ago by Lou.

This question was asked about the related product: NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras (2-Pack) - White/Black

• A:Answer Yes I had a base station from my first csmera, I put the new hub away, in case the other one fails

  Answered 8 years ago by 9SECGIRLVerified Purchase

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Q: QuestionAre batteries included with the two camera package?

Asked 8 years ago by CB28.

This question was asked about the related product: NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras (2-Pack) - White/Black

• A:Answer Yes, they are! The Pro have rechargeable batteries and the first series are not rechargeable, but all cameras include batteries.

  Answered 8 years ago by PurpleRibbonVerified Purchase

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Q: QuestionHas anyone had issues with this thing attracting wasps/bees when mounted outdoors? For the past week i get 40-50 motion alerts daily in a 3 hour timeframe because of wasp(s) covering/walking on the camera. Do white colors attract them possibly?

Asked 8 years ago by JP.

• A:Answer Yes, our cameras constantly go off because of bees or wasps.

  Answered 7 years ago by Sheila

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Q: QuestionDo I have to buy a base station with these cameras or can they be used by themselves? I want to view from my smartphone.

Asked 8 years ago by Lola.

This question was asked about the related product: NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras (2-Pack) - White/Black

• A:Answer When you buy your camera, it comes with the base station

  Answered 8 years ago by 9SECGIRLVerified Purchase

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Q: QuestionDoes this particular purchase include the hard drive or is it just specifically the 4 cameras?

Asked 8 years ago by Nick.

• A:Answer This does not include a hard drive.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWill it send an alert to my smart phone when motion is detected ?

Asked 8 years ago by Homeboy.

This question was asked about the related product: NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras (3-Pack) - White/Black

• A:Answer Yes it will.

  Answered 8 years ago by JinglebamVerified Purchase

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Q: QuestionSpectrum does not allow users to configure port forwarding anymore with the routers they provide. Will this work without port forwarding in the router?

Asked 8 years ago by Shakasha.

• A:Answer I haven't set up any port-forwarding for the base station (or the other Arlo cameras that have their own IP address). I believe the base station works on a push model, where it contacts the Netgear cloud servers, so only out-going IP connection initiation is required. What this means is that all video goes through the Netgear systems, but that provides the convenience of accessing the camera feeds without the need to open holes on your firewall.

  Answered 8 years ago by BartoVerified Purchase

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Q: QuestionDo you offer a camera that has 4G capabilities when wifi is not available?

Asked 8 years ago by 4G.

This question was asked about the related product: NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras (2-Pack) - White/Black

• A:Answer when outside, i can use the camera via my LTE/4G network. but must be set up via internet wifi first in order to do that.

  Answered 8 years ago by Reviewer11Verified Purchase

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Q: QuestionMy husband purchased the security cameras etc. for our folorida house. He paired his phone to the system so he could watch our home being built while he is home in Connecticut. Can I pair my phone too. How do I do that?

Asked 8 years ago by Sher.

• A:Answer Hello yes I did it with my wife's phone he would have to go to settings and grant you permission to use it and then you will get a email open the link and then you will have the access to the cameras

  Answered 8 years ago by Nickyg101Verified Purchase

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Q: Questiondoes it have it's own ip address

Asked 8 years ago by Anonymous.

• A:Answer The base station that controls several cameras has an IP address, but the cameras themselves do not. They communicate to the base station over a different protocol that uses less power.

  Answered 8 years ago by BartoVerified Purchase

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