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Hi Jeff. Thanks for reaching out about this. We apologize for the delayed response in answering you! We should be able to come out there and troubleshoot the setup to get it hooked back up correctly. For something like this, I'd connect with your local Best Buy store and let them know. They can help in setting up an appointment to get started. I hope this helps! You can find information about your local store at www.bestbuy.com/storelocator.
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