A:AnswerYou should receive an email with instructions on how to schedule shortly after completing your purchase. If not, try calling 1-800-Geek-Squad and reference your doctom order information.
A:AnswerHi Chris. Thanks for your question! We should be able to do this. Since it's a little more customized, we'd like to probably send out a free site survey agent to check out the setup and make sure we're on the same page. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for reaching out about this and sorry for the slow response! We can absolutely conceal the wires if you'd like. This is an optional service as it may have a cost to do so. If you'd like to know more about that or have any other questions, I'd recommend reaching out to your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thank you for reaching out about this. This sounds like an awesome setup. I'm sorry you're running into issues with this. We'd be happy to help you out. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Tom. Thanks for reaching out about this! I'm sorry you're running into issues with the sound system. We may be able to update the firmware. However, it would likely have to be done in your home, on your own network, as that could be part of the issue. We'd like to know some more about the speaker system and what exactly it's running into an issue with. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your question. We'd likely use a different SKU, such as the "Basic Audio Setup" to repair the soundbar and subwoofer. I'm sorry you're running into issues. We'd be happy to help but would like to know more first on what's happening. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Amos. Thank you for your great question. You absolutely don't have to pay $200 for our Total Tech Support membership. What this will do for you is fully cover computer work or car installations and discount in home services. For this $129 service, it'll be discounted down to $49.99. I hope this helps. Please let us know if we can answer anything else.
A:AnswerHi there! Thanks for reaching out about this. We can absolutely install ceiling speakers with existing wire. We'd want to make sure it all checks out prior. Generally with a ceiling speaker and switch controller setup, we like to come out there for a free site survey. This sends out an agent to check out the room and just make sure we're on the same page. Then we'll get the product and set up an installation date. This would make sure there's no misunderstandings and we have everything we need. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Jeff. Thanks for reaching out about this. We apologize for the delayed response in answering you! We should be able to come out there and troubleshoot the setup to get it hooked back up correctly. For something like this, I'd connect with your local Best Buy store and let them know. They can help in setting up an appointment to get started. I hope this helps! You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerThanks for your question! We should be able to help setup your home theater system. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thank you for your question! We'd be happy to help out. Since it seems like we are still in a preparation phase, we'd recommend sending an Agent out for a free site survey to go over the work you'd like completed. If you'd like to do this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
A:AnswerHi there. Thank you for connecting with us about this. We'd be more than happy to get this taken care of. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can go over what you're expecting out of it and get you started!
A:AnswerHi there. Thank you for your question! We may be able to take care of this. What we'd recommend is that we send out an Agent first to survey the solution we'd like to be done and then set up the install if everything checks out. This is a free service that could save some time and money. If this is something you'd like to do, you can either set this up in your local Best Buy or by giving us a call at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerIt makes sense you’d want to be prepared for your upcoming installation, and it sounds like you have already purchased some of the more common items that will help make the visit a success. Without knowing more about your existing equipment, or exactly what you’re trying to achieve, it would be hard to provide an accurate answer. I’d recommend stopping at a Best Buy near you, so a Blue Shirt can discuss this with you in more detail. There are many options when it comes to external audio, and other accessories or components that you may want to consider. With a little more information, we’d be glad to help!
A:AnswerThanks for reaching out to us for some advice on what’s possible with this Networked Audio Hub Setup! We’d actually recommend connecting with us at (800) 433-5778 to discuss your needs. We’d be able to better assess which service would be best for you.
