“Can I download from the NVR(DVR) to a portable hard drive on a Windows PC. Is the software to do the download included? If not where can I get the software to do the download from the NVR(DVR) to the Windows PC. What format if the video file: MP4, AVI”
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Please view the below link for the CMS software for your system. We have support material for this software on our support site should you need help configuring it. Additionally, you can contact our 24/7 tech support team to troubleshoot. https://nightowlsp.zendesk.com/hc/en-us/articles/115002545926
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