“I can only see live stream from my phone when connected to WiFi only. Shouldn’t I be able to view the feed even if I’m not connected to WiFi? I need help figuring this out Please”
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You have the ability to use the remote viewing through your smart device data. Please keep in mind, we set a minimum requirement of 2mbps for upload speed so you may use the remote viewing for most of our systems. If your internet connection meets the minimum requirements and you are still experiencing issues, please contact our technical support team so they may assist you troubleshooting the connectivity issue you are experiencing. The number is 1-866-390-1303 (option 4). Thank you for choosing Night Owl.
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