Questions & Answers

46 Questions & 119 Answers
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  • Question
    Does the system record 24/7 or is there a way to only have it record when motion is detected? If it does record 24/7, how long with data from 8 cameras be saved on the DVR before it is overwritten?   (4 Answers)

    By Anonymous February 24, 2017.

    Answers
    • Best 
      Answer

      I believe the system only records when motion is detected. The dvr will save data for about a year, then be over written.

      By Jude March 9, 2017.

      • Verified Purchaser
  • Question
    Is any of the camera has audio   (3 Answers)

    By Rad November 2, 2016.

    Answers
    • Best 
      Answer

      Dear customer, This DVR bundle is not sold with audio enabled cameras. Best regards

      By Night Owl November 4, 2016.

      • Brand Representative
  • Question
    Does this system allow for remote viewing? If so, is it as painful as the swann systems where you have to create a hostname through a dns like account service?   (3 Answers)

    By CCCC June 2, 2017.

    Answers
    • Best 
      Answer

      Yes, this unit supports remote viewing and comes with instruction manual that assists you to configure for remote viewing.

      By CommunityAnswer June 5, 2017.

    • Question
      I know there are 3 modes as 24/7, motion, and time frame. I suppose in the 24/7 mode it will replace the oldest video when the storage were full. Can I set to replace the non-motion videos first, not 'erase' the motion videos?   (1 Answer)

      By Larry April 28, 2017.

      Answers
      • Best 
        Answer

        to answer your specific question - No on the "time lapse first to erase". when the drive fills the oldest gets replaced. so you always have the most recent events- motion or 24x7.

        By cctvguy April 30, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Please if someone can tell me what is the maximum field of view in degrees of the camera.   (1 Answer)

      By Jake May 9, 2017.

      Answers
      • Best 
        Answer

        The cameras have a 100 degree viewing angle.

        By CommunityAnswer May 9, 2017.

      • Question
        Does this system come with 8 BNC 100 ft cables in the box?   (9 Answers)

        By ravip005 November 30, 2016.

        Answers
        • Best 
          Answer

          The system we bought came with 8 - 60 feet cables. We bought two 100 cables extensions that has a connector to extend the 60 foot. This meet our needs for the installation.

          By HappyWithTheCamers December 1, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        What is the camera format Ahd tvi cvi or cvbs   (1 Answer)

        By DonnieD May 13, 2017.

        Answers
        • Best 
          Answer

          The cameras equipped with this system are AHD 1080p cameras. Thanks for choosing Night Owl!

          By Night Owl May 15, 2017.

          • Brand Representative
      • Question
        How often do I have to replace back up batteries and where do I find them   (2 Answers)

        By DonnyD May 13, 2017.

        Answers
        • Best 
          Answer

          The integrated battery backup does not need to be replaced. It will be recharged, after a power outage, when you restore power to the unit. Thanks for choosing Night Owl!

          By Night Owl May 15, 2017.

          • Brand Representative
      • Question
        can you monitor the sys from a smart phone?   (3 Answers)

        By MEB April 27, 2017.

        Answers
        • Best 
          Answer

          Yes with internet access

          By Mike April 27, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Can this system run and be viewed without internet connections?   (2 Answers)

        By IP April 25, 2017.

        Answers
        • Best 
          Answer

          yes. plug in an hdmi monitor or tv and view "Locally".

          By cctvguy April 30, 2017.

          • Verified Purchaser
          • My Best Buy® Member

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