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  • QuestionIf I have Best Buy total warranty will this work on this item?

    Asked by BOSSDEACON.

    • Answer We don’t have information on whether Best Buy’s warranty applies to this item, but we can confirm that the NC501 includes a 1‑year limited warranty from Ninja Kitchen that covers defects in materials and workmanship.

      Answered by SharkNinja Product Expert

  • QuestionIs there a warranty on refurbished items?

    Asked by Refurbished.

    • Answer Hello there, Thank you for asking such a great question! Refurbished units do not come with a manufacturer’s warranty. However, if you're experiencing any issues with your product, please don’t hesitate to give us a call at 1-800-365-0135. One of our product specialists will be more than happy to assist you and guide you through the next steps.

      Answered by SharkNinja Product Expert

  • QuestionDoes this come in original packaging? Will the box have any damage?

    Asked by Kitchen.

    • Answer Yes, the CREAMi XL Deluxe will come in original packaging. Additionally, the boxes are inspected before they leave the warehouse. If there is an issue, please don’t hesitate to reach out to us at 1-800-365-0135, and we'd be more than happy to help.

      Answered by SharkNinja Product Expert

  • Questionhow many volts is it?

    Asked by Anonymous.

    • Answer The Ninja CREAMi Ice Cream Maker operates at 120 volts

      Answered by SharkNinja Product Expert