Questions & Answers

Q: QuestionDoes the Ninja Foodi Grill require a lot of oil for cooking?

• A:Answer The air fry setting uses up to 75% less fat than traditional deep frying, so you can enjoy crispier food with less oil.

Q: QuestionIs the Ninja Foodi Grill easy to clean?

• A:Answer Yes, the grill grate, crisper basket, and cooking pot are all ceramic-coated and dishwasher safe for easy cleaning.

Q: QuestionHow much food can I cook in the Ninja Foodi Grill at once?

• A:Answer The grill grate can fit up to 6 steaks, 24 hot dogs, or a variety of mains and sides simultaneously.

Q: QuestionCan I cook frozen food in the Ninja Foodi Grill?

• A:Answer Yes, you can transform frozen foods to perfectly char-grilled in under 25 minutes.

Q: QuestionDoes the outside of it get hot to touch?

Asked 2 years ago by Nic.

• A:Answer Just got this a few days ago and have used the Grill & Bake functions. I was concerned that it would get hot and possibly damage my countertops. Stuck my hand under the appliance while on grill mode and 400 degree bake and it was not hot. Happy about this.

  Answered 2 years ago by GrandmaB

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Q: QuestionWhat's the difference between the FG551 and the DG 551? and also are theses smaller than the air fryer oven model DT251? thanks

Asked 3 years ago by RLL.

• A:Answer DG551 is bigger and taller, it takes more counter top space. Both are pretty much the same thing just the sizes. I have not used the DT251 model.

  Answered 3 years ago by kb2022Verified Purchase

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Q: QuestionWhat type of material (coating or finish) is on the inside of the grill?

Asked 1 year ago by MystAnne.

• A:Answer The specifications mention that the product contains PFAS. I didn't think it was still legal to use that.

  Answered 11 months ago by AmyD

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Q: QuestionHow do you clean behind the heating coil? Is the heating coil removable?

Asked 2 years ago by DJ.

• A:Answer The heating coil is only held in place by 2 easily accessible screws, so its totally possible to get at the rear of the coil i think, though i haven't attempted that yet.

  Answered 2 years ago by Rick687Verified Purchase

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Q: QuestionHow clean splatter screen

Asked 3 months ago by Nanny2.

• A:Answer To clean the splatter shield, we recommend the following: Clean the splatter shield after every use. Soaking the splatter shield overnight will help soften any baked-on grease. After soaking, clean the splatter shield with a non-abrasive sponge or brush to remove the grease from the stainless steel frame and front tabs. Deep clean the splatter shield by putting it in a pot of water and boiling it for 10 minutes. Then, rinse with room-temperature water and allow it to dry completely. Over time, the splatter shield may discolor as grease burns onto it. This will not affect the performance of the splatter shield.

  Answered 3 months ago by SharkNinja Product Expert

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Q: Questioncan you bake potatoes in it

Asked 2 years ago by Anonymous.

• A:Answer Yes, in Aluminum foil, really fast and delicious

  Answered 2 years ago by MariaGVerified Purchase

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Q: QuestionDoes it work for grilling when the lid is open?

Asked 3 weeks ago by Anonymous.

• A:Answer No

  Answered 3 days ago by LorenzoDVerified Purchase

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Q: QuestionHow tall is it when it's opened?

Asked 3 months ago by Nicky.

• A:Answer The Ninja Foodi Smart XL Indoor Grill DG551 dimensions are approximately 15.7 inches deep, 11.1 inches wide, and 16 inches high and the Depth (lid open): Approximately 21 inches.

  Answered 3 months ago by SharkNinja Product Expert

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Q: QuestionWill a whole chicken fit for roasting?

Asked 6 months ago by Anonymous.

• A:Answer I spatchcock the chickens, they are really good and don't take up a lot of height.

  Answered 4 months ago by Anonymous

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Q: QuestionIs the cooking surface 100% PFAS free ?

Asked 8 months ago by AJGarcia.

• A:Answer Yes, the cooking surface is nonstick with a ceramic coating that is PTFE free.

  Answered 8 months ago by SharkNinja Product Expert

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Q: Questionis the grill smokeless

Asked 11 months ago by Anonymous.

• A:Answer The Foodi features a Smoke Control System with a temperature-controlled grill grate, splatter shield, and cool-air zone to keep smoke out during indoor grilling.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionCan you cook a brisket in it

Asked 1 year ago by Mcjaxs.

• A:Answer Yes

  Answered 10 months ago by EdgardoLinares

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Q: QuestionCan you cook a 5lp prime rib bone in?

Asked 1 year ago by Jimbo.

• A:Answer Yes you can as long as it fits inside the grill and insert the meat temp and voila the little cooking booklet gives you all the info you need

  Answered 7 months ago by Bayleaf777Verified Purchase

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Q: QuestionWhen air frying chicken wings or grilling steak there is a lot of smoke. So much smoke that it sets off the fire alarm. I have to open windows and turn on fans to clear the air. Does anyone else have this issue?

Asked 1 year ago by Glory.

• A:Answer That doesn’t sound right. Excessive smoke during cooking could indicate an issue with the appliance or how it's being used. We recommend contacting our Customer Support team at 1-800-365-0135 for further assistance. They’ll be happy to help troubleshoot and ensure everything is working properly. Our support team is available Monday to Friday, from 9:00 a.m. to 9:00 p.m. ET, and on Saturday, from 9:00 a.m. to 6:00 p.m. ET.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionIs the grease collector removable to empty and wash in sink on ninja foodi Smart XL6 in 1 indoor grill

Asked 1 year ago by Zoiebaby.

• A:Answer Yes it is

  Answered 10 months ago by EdgardoLinares

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