“What dies err5 mean? Mine displays it as soon as it came on! Only used it once and it kept kicking off, we unplugged it for a few mins and it won’t come back on! Our food didn’t even get done!”

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• It is a catastrophic failure and the unit needs to be replaced..

  Answered by CoolCol 5 years ago

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• We are extremely sorry to hear of this experience. We would like to learn more. Please reach out to our product specialists at 866-826-6941, Mon.-Fri. 10am - 7pm ET | Sat. 9am - 6pm ET.

  Answered by Ninja Community Support 5 years ago

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