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Surprised nobody replied yet. In case you haven't attempted yet or anyone has a similar question: If you bought the phone here unlocked, it will remain unlocked upon reset. I believe, but can't confirm, that this is also the case if you use the $50 off promotion for activating in store since your service was set up through Best Buy, not a service provider. Phones come locked when they are sourced through a service provider (ATT, Verizon, etc) and are provided subsidized as part of a service contract (1, 2, etc years). Once the initial contract is up, upon request, the provider will unlock your phone for you (for GSM models at least).
Sorry, there was a problem. Please try again later.Hi RexRed, Thanks for your question. Nokia Mobile Care can assist you with this! Please connect with them through the My Phone app on your device or via this link https://www.nokia.com/phones/en_us/support/
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