Questions & Answers

Q: QuestionDoes this software offer protection from online threats?

• A:Answer Yes, this software protects you from online threats.

Q: QuestionWill this software alert me to data leaks?

• A:Answer Yes, the Dark Web Monitor will warn you if your account details are spotted in underground hacker sites.

Q: QuestionWhat kind of encryption does this VPN use?

• A:Answer This VPN uses military-grade encryption technologies.

Q: QuestionIs there a feature to block dangerous websites?

• A:Answer Yes, this software blocks dangerous websites using Threat Protection.

Q: QuestionDoes this software protect my data on Wi-Fi networks?

• A:Answer Yes, this software encrypts your internet traffic on Wi-Fi networks.

Q: QuestionAre there any extra security features included?

• A:Answer Yes, there are extra security features for extra security.

Q: QuestionCan you use the Nord VPN on more than one device?

Asked 5 years ago by Barbara.

• A:Answer yes you be able to use it for more then 1 device.

  Answered 5 years ago by aRealPerson

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Q: QuestionThis one year subscription to nord anti virus the digital download, My question is: Does the year subscription start from when you install it? Because my existing subscription doesn't run out for 98 days.

Asked 6 years ago by MookieMook.

• A:Answer when you install it

  Answered 5 years ago by aRealPerson

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Q: QuestionDoes Avanquest have any additional software installed in this version of NordVPN versus the NordVPN you can purchase online from the NordVPN home website? If so, what additional software has Avanquest installed?

Asked 5 years ago by Voyager2020.

• A:Answer While I appreciate the insight, the answer provided did not answer the question about the differences in software. I’m not worried about customer support at this point, but I am concerned that Avanquest might have additional software installed in their versions since they are based in France, while NordVPN is based in Panama.

  Answered 5 years ago by Voyager2020

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Q: QuestionCan this be turned off without having to reboot the pc? And then turned back on without rebooting?

Asked 7 years ago by Wolfy.

• A:Answer Yes, you can disable the vpn connection if you wish.

  Answered 5 years ago by Nickismyname

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Q: QuestionWill I be able to use this to access my programs on my amazon firestick while overseas? Will i be able to put this VPN on my Chromebook?

Asked 4 years ago by Salaam.

• A:Answer First-generation Firesticks are not supported. They will allow the NordVPN application to connect, but as soon as the application is closed, the VPN will be disconnected. Basic and Second generation Firesticks will only be able to download NordVPN version 4.12.7 from the Amazon App Store. Will I be able to put this VPN on my Chromebook? If your Chromebook supports Android apps, you use the Android version of NordVPN. If not, we do have a browser extension that will work on Chromebook as well.

  Answered 4 years ago by Manufacturer

  
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Q: QuestionCan i down load VPN nord on my smart to LG? Do i need a fire stick?

Asked 5 years ago by Mart.

• A:Answer I believe all you need is internet connection. To be sure check instructions on VPN installation.

  Answered 5 years ago by KoolVerified Purchase

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Q: QuestionOn Best Buy website, it says NordVPN costs $69.99 + tax, which is obviously a promotional price for a 1 year subscription. Is it a lump sum payment upfront, or is there a provision for monthly payments? What about after the first year expires? Thank you.

Asked 3 months ago by Mystikriver.

• A:Answer Note that $69.99 is the regular price for a 1 year subscription. Best Buy's discount price for this item, for the last several years, has ranged from $34.99 to $44.99 for the full year, paid in advance. You'll see other options for price and duration online at NordVPN.com. The item, as pictured on BB's website, is for an activation code good for one year. The software is available as a download from NordVPN. For those renewing via this method, the code can be entered in advance of your renewal date, and it will ADD one year to the current subscription — i.e. you won't lose any time. Then, several months before your renewal date, start perusing BB online for their discount deal. If you don't mind entering a payment method with Nord, auto-renewal and various deals are available. Purchasing the single-year retail package is best for those wanting to keep their personal info private. D.

  Answered 3 months ago by AnonymousVerified Purchase

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Q: QuestionNordVPN has 4 different plans. What plan is associated with this subscription purchase? And does it cover 10 devices simultaneously or 6?

Asked 7 months ago by AdamaniaNH.

Q: QuestionI want to purchase the physical NordVPN software from Best Buy. Does it come loaded on a CD as compared to a digital download? Thank you.

Asked 1 year ago by Otto.

Q: Questionwill not install

Asked 1 year ago by Ronrb.

Q: Questiondoes it block adds?

Asked 1 year ago by johna.

Q: QuestionToday I purchased 2year standard plan in Japan where I live now. As I tried to connect the server in the Philippines, there's no server in the Philippines. Is there any way to find a server in the Philippines? I purchased in order to connect Philippines.

Asked 2 years ago by jollibee.

Q: QuestionThis is a gift, is there a return option? What are the details?

Asked 2 years ago by Curious.