Questions & Answers

Q: QuestionMy current subscription does not expire until 1/2/26. Can I purchase this Norton 360 Delux now to get the sale price but not activate it until 1/1/26?

Asked 3 months ago by Anonymous.

• A:Answer Absolutely! That’s exactly how our subscriptions work - the year doesn’t start until you activate the license. Thanks for your question

  Answered 3 months ago by Norton & LifeLock Product Expert

  
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Q: QuestionIs a time frame to activate the product, once you buy it?

Asked 9 months ago by Pit.

• A:Answer Hi Pit, Activation for the Norton product begins the day you install vs. day you purchase it.

  Answered 9 months ago by Norton & LifeLock Product Expert

  
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Q: QuestionDoes Norton 360 Deluxe provide spam protection? I use Microsoft Office 365 Outlook.

Asked 11 months ago by MAJConsulting.

• A:Answer Hi MAJConsulting, Yes we do have scam protection with Norton 360 Deluxe 3 Device, includes Norton Genie, our AI-powered scam protection assistant. It’s always just a tap away to offer advice if you think you’re being scammed. Safe SMS powered by Norton Genie’s AI engine, detects sophisticated scams in text messages, giving you advanced protection against scams and peace of mind when checking your messages. Safe Web’s advanced AI helps protect you from scams when shopping or browsing online by checking for hidden scams in the pages you visit. Our private browser, built to block advanced phishing scams⁶ and help keep annoying ads away, while you browse, bank, and shop, so you’ll know the page you’re visiting is safe and a Scam Dashboard.

  Answered 11 months ago by Norton & LifeLock Product Expert

  
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Q: QuestionAre parental controls available on an iPad / iOS?

Asked 1 year ago by OakIsland.

• A:Answer Hi - thanks for the question. Parents controls are available on any browser-capable device. Hope this helps - DWN

  Answered 1 year ago by Norton & LifeLock Product Expert

  
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Q: QuestionIf I install this product on a tablet then later replace the tablet, will I be able to install and use the product on the new device at no additional charge?

Asked 2 years ago by Anonymous.

• A:Answer You can manage which devices to remove as well as adding a new one within in your Norton account. The device limit tied to your subscription refers to the number of devices that can have Norton installed concurrently. However, you can remove from a current device and install on a new device if needed by going to “my devices” in your Norton portal.

  Answered 2 years ago by NortonLIfeLock Product Expert

  
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Q: QuestionWhat's the best Norton anti virus program? The key or the download for android phone and a google chrome tlaptop computer?

Asked 2 years ago by Norton.

• A:Answer I believe Norton 360 will do the job.

  Answered 1 year ago by SamsungfunVerified Purchase

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Q: QuestioniF i BUY THE nORTON 360 TODAY CAN i USE IT AT A LATER DATE?

Asked 2 years ago by db.

• A:Answer Ohh certainly yes

  Answered 1 year ago by TeresaTVerified Purchase

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Q: Questionwhich product will work with windows 7

Asked 2 years ago by John.

• A:Answer Norton Anti virus

  Answered 1 year ago by TeresaTVerified Purchase

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Q: QuestionDoes that works in United States only or can be installed and used anywhere in the world?

Asked 2 years ago by Naveed.

• A:Answer I believe that it can be used anywhere in the world.

  Answered 1 year ago by SamsungfunVerified Purchase

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Q: QuestionI just purchased Norton 360 Deluxe; how do I download it on my desk top computer.

Asked 3 years ago by NOMATCH.

• A:Answer If the download code isnt in your email it will be in your bestbuy downloads on bestbuy website.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this include the PASSWORD MANAGER VAULT as in purchases through Norton directly? How to install on a Ipad - Laptop and desktop also?

Asked 3 years ago by calchick.

• A:Answer Yes

  Answered 3 years ago by KevinSVerified Purchase

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Q: QuestionWhat version of norton 360 deluxe will I need for lenova yoga with windows 10 home

Asked 5 years ago by Laur.

Q: QuestionI am running OS 11.1 on my laptop. Will this version of Norton 360 Deluxe (3 devices) run with this OS?

Asked 5 years ago by Rich44.

• A:Answer Yes.

  Answered 2 years ago by WiltonAVerified Purchase

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Q: QuestionI want to buy this product but I am not currently in the US I can buy it normally

Asked 5 years ago by daniel.

• A:Answer If you buy the digital version then yes, you can get this one and when you set up on your computer you select your actual region or country.

  Answered 4 years ago by Pedro

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Q: Questionwill this software install and work on window 7 pro

Asked 5 years ago by Donald.

• A:Answer Yes, indeed. I am using it on a Windows 7 machine in 2023.

  Answered 2 years ago by BridgejumperVerified Purchase

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Q: QuestionAre all features available on all three devices?

Asked 5 years ago by Harry.

• A:Answer Yes, one product, one version installed on 3 devices. Once installed on one product it gives you the option to input an email address for another device & you repeat the same processs to install. It’s just a click away! Easy to install.

  Answered 5 years ago by Tivey

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Q: QuestionPrice offer is $19.99 with auto renewal. Will it renew at this price ? $19.99

Asked 5 years ago by Deniaka.

• A:Answer No.

  Answered 2 years ago by WiltonAVerified Purchase

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Q: QuestionUnable to do the digital download. What can be done to fix that?

Asked 5 years ago by Lucy.

• A:Answer If you have the key code, go to Norton website and download directly from them. Use your key code when prompted. Otherwise call Geek Squad and have them walk you through alternative download procedure.

  Answered 5 years ago by FireTVVerified Purchase

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Q: Questiondown load stop working can get software

Asked 6 years ago by rbird.

• A:Answer If the download errors out, you need to delete any partial files from your computer (and possibly clear internet download cache files) and re-download from scratch, otherwise it will error out every time. This is pretty standard for subscription downloads and anything that might generate any one-time security tokens or certificates

  Answered 5 years ago by TomChase

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