Questions & Answers

Q: QuestionAre different sizes of ear tips included?

• A:Answer Yes, small sized ear tips are included.

Q: QuestionAre these hearing buds programmable?

• A:Answer Yes, these hearing buds are programmable.

Q: QuestionHow long does the battery last with Bluetooth streaming?

• A:Answer The battery lasts up to 5 hours with Bluetooth streaming.

Q: QuestionDoes this hearing device work with voice assistants?

• A:Answer Yes, this hearing device works with Siri and Google Assistant.

Q: QuestionIs there an app compatible with these earbuds?

• A:Answer Yes, there is an app compatible with these earbuds for IOS and Android devices.

Q: QuestionCan I control the volume using this hearing amplifier?

• A:Answer Yes, you can control the volume using this hearing amplifier.

Q: QuestionNuheara, Can I use only one Iqbuds at a time? Just to be safe while driving. Thanks, James

Asked 4 years ago by Anonymous.

• A:Answer Hello James, Thanks for the question. Sure, you can wear the IQbuds 2 MAX solo in the left ear only. The right ear pulls its data from the left ear bud. So, while the IQbuds 2 MAX are meant to be worn in both ears simultaneously for optimal listening and performance, you have the option of only wearing the left one leaving the right side without an ear bud. Hearing profile customization requires you to complete the EAR ID profile in the IQbuds App for iOS or Android. Also, in the IQbuds app there are settings under "World" in the 7-presets that allow you to have 4 favorites chosen for tap touch on-board controls including a "driving" preset. Happy Holidays and Happy New Year from Nuheara.

  Answered 4 years ago by Nuheara Product Support

  
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Q: QuestionQuite interested in the IQBuds. I do have a hearing lost of approx 72dB. Currently using hearing aids but needs to be replaced. The replacement cost is extremely high. Will the IQBuds be able to help me?

Asked 3 years ago by Lappies.

• A:Answer My dads hearing is TERRIBLE. (He sets the TV vol. around 80) With these on he can lower it to a much more comfortable 20. Not sure if that helps

  Answered 2 years ago by MyllowVerified Purchase

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Q: QuestionWhat is the NRR rating. Trying to help and employee block out 63 dB (people chewing chips with an open mouth) because he has mesophonia and want him to be able to work in comfort.

Asked 3 years ago by Keff92.

• A:Answer Thank you for your question on behalf of your employee. Nuheara products are not certified as a hearing protection device and do not meet any of the OSHA hearing protection regulations. Nuheara products shouldn't be used to protect one's ears from high levels of noise that could cause noise induced hearing loss such as loud industrial environments. Therefore, no NRR rating is available. Nuheara's active noise cancellation reduces ambient noise across all frequencies to provide comfort and better listening ability in typical background noise environments at home, work and social environments. This comfort in noise can be controlled with the World "on' verse "off" settings in the IQbuds App for iOS and Android, or by a simple tap touch to the right IQbuds 2 MAX earbud. Typical speech in quite comes in at about 65dB SPL when measured with a sound level meter, so a background sound of 63dB SPL would be similar when using the IQbuds 2 MAX with World Off activated (Active Noice Cancellation at the maximum reduction) and should provide comfort for your employee. Because listening preferences are different and subjective between individuals, the only way to really find out of the IQbuds 2 MAX will benefit your employee is to purchase a pair and then try them in the preferred environments. Should your employee not find benefit, then they can return the product per the return policy where the product was purchased. Our mission is to change lives by enhancing the power to hear. And our company policy is that we want you to be successful with our smart hearing solutions that are affordable and accessible.

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  Answered 3 years ago by Nuheara Product Support

  
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Q: QuestionAre the tips latex or silicone?

Asked 4 years ago by BGN2.

• A:Answer Hello BGN2, Thanks for your very important question for those with latex sensitivity or allergies. We offer two types of tips in the package with the silicone medium size pre-installed on each IQbuds 2 MAX ear bud. The silicone tips are just that, no latex. We also include a set of small, medium and large tips made by Comply(TM) which are the Comply 160 version made from polyurethane foam, thermoplastic elastomer (all RoHS compliant). The Comply foam ear tips do not contain latex. Here is the link to the Comply website and product page for more information https://www.complyfoam.com/products/isolation-160 Thanks again for the question as this is serious for those with latex allergies and we will update our listing to provide this information up front so that others will be aware Nuheara ear tips are latex-free. Happy Holidays!

  Answered 4 years ago by Nuheara Product Support

  
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Q: QuestionI have snapped the top off my qbuds charging case. Can I get a replacement charging case?

Asked 1 year ago by Anonymous.

Q: QuestionI currently wear hearing aids that pick up certain sounds, but what I'm looking for is a device that will amplify all sounds. So if my wife is in the kitchen and asks me something, but I'm in the living room. It will amplify what was said.

Asked 1 year ago by Hiker.

Q: Questionfrequency range?

Asked 1 year ago by Oldbutfrisky.

Q: QuestionHi, I'm just looking for some great sounding buds for music listing.

Asked 2 years ago by mextec.

• A:Answer These work really well as ear buds. The noise cancelling works well. The best ear buds I have used. But, as hearing aids they just didn't work for me. And, you can probably find great ear buds that are better priced.

  Answered 2 years ago by PapaGeneVerified Purchase

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Q: QuestionDo the nuheara iq buds 2 have separate L & R volume controll

Asked 2 years ago by Steve.

• A:Answer No.

  Answered 2 years ago by PapaGeneVerified Purchase

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Q: QuestionI have tinnitus. Will these help drown out the noise I constantly hear?

Asked 2 years ago by Goose.

• A:Answer No. I bought these. And they amplify everything around you. You're looking for an Hearing aid, not an hearing amplifier.

  Answered 2 years ago by LauraVVerified Purchase

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Q: QuestionCan I use these for phone calls?

Asked 3 years ago by Sam.

• A:Answer Yes, for both Android and apple.

  Answered 3 years ago by WolveRonVerified Purchase

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Q: Questionwhere are Nuheara - IQbuds 2 MAX Personal Hearing Amplifier - Black made

Asked 3 years ago by Jer.

• A:Answer The company Nuheara is based in Australia, but on my IQBuds case it says it was made in Malaysia

  Answered 3 years ago by JenDVerified Purchase

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Q: QuestionWill these work with bluetooth enabled TV's and streaming service apps like netflix and Prime?

Asked 3 years ago by Major.

• A:Answer It will depend on your TV and the version of bluetooth, but I did use mine with my Nebula soundbar (which has bluetooth). If you are interested in doing streaming TV/moies, I'd actually suggest getting their TV adapter which is designed for this purpose. I have that now and prefer it for the simplicity.

  Answered 3 years ago by TonyBVerified Purchase

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