Questions & Answers

Name: Ooma - Telo Internet Home Phone Service - White
Brand: Ooma
SKU: 6568086
Price: 79.99 USD
Availability: InStock
Rating: 4.6 (2377 reviews)

Ooma - Telo Internet Home Phone Service - White

Model:: OOMATELOWHT; |
SKU:: 6568086

User rating, 4.6 out of 5 stars with 2377 reviews.

Highly rated by customers for:

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QuestionIs this a phone? Is it voice activated? Can my blind sister simply say, "Call John" and it will call John"? I need a phone or way for her to stay connected with her family.
Asked 3 years ago by MickeyMouse89.
- Answer You can attach a regular phone.
  Answered 3 years ago by Park
  Answer this question
QuestionCan this run a fax machine?
Asked 3 years ago by Meme.
- Answer Yes. I have had no problems using it with my fax printer.
  Answered 3 years ago by john
  Answer this question
QuestionThe base unit on my current Panasonic cordless phone system, which is what would have to be plugged in to the Ooma unit is also an answer machine. How would that work or can it even work?
Asked 3 years ago by Codybear.
- Answer When we started Ooma premium service we used our old answering machine for a while and it worked fine. Eventually we switched to Ooma voice mail and are very happy with it. So you can go either way.
  Answered 2 years ago by JeffreyW
  Answer this question
QuestionWhat is the difference between the Ooma Telo VoIP and the Ooma Air 2
Asked 3 years ago by Ed21.
- Answer The Ooma Air is both WiFi and ethernet The Ooma Telo is only ethernet.
  Answered 3 years ago by Anonymous
  Answer this question
QuestionThe OOMa telo phone box TELO VOLP==Is this NEW or RENEWED?
Asked 3 years ago by paul.
- Answer I bought mine at a physical store and it was definitely new. Package was unopened and there were no signs of previous use. I guess it's possible to get one that's been returned by a customer, so check the packaging to make sure it hasn't already been opened. Can't speak for online orders.
  Answered 3 years ago by Weav
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QuestionWill all of my phones be activated in my home just as with Comcast Xfinity with the Ooma connection? Thank you in advance.
Asked 3 years ago by Benji7.
- Answer As long as they are on the same line.
  Answered 3 years ago by Anonymous
  Answer this question
QuestionWe have poor cell phone reception, would this allow cell calls and messaging?
Asked 3 years ago by MRF.
- Answer You can link the Ooma Telo to your cell phone service and receive calls from the Ooma system on your cell phone, but this will not improve the signal on the cell service your provider has in your area.
  Answered 3 years ago by JEL2021
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QuestionI think the Spam screening feature is blocking too many calls (not that is all bad) but people say they can't get through sometimes. Can it be turned off or somehow adjusted. Model Telo Air 2 is the model I have.
Asked 3 years ago by Rick.
- Answer You should be able to customize from the Ooma web site. Login with your account and go to Preferences > Call Blocking. You can block by number or name. You can also work with Ooma support as well over chat.
  Answered 3 years ago by NewOomaFan
  Answer this question
QuestionI currently do not have land-line service. Would I be able to get Ooma? I would need a phone number.
Asked 3 years ago by JAYGEE.
- Answer You need to have some form of internet service. OOMA is voice over internet protocol (VoIP) and there are several companies that offer this service. OOMA will give you a phone # when you sign up.
  Answered 3 years ago by ToolTinker
  Answer this question
QuestionPresently I can use my Galaxy Crown J7 can make. Call via WiFi ( no cell towers close enough). Can I use this old Galaxy - using only WiFi and this device - to call out even after 5G rolls out?
Asked 3 years ago by Jack.
- Answer You can continue using your current WiFi setup after connecting your basic Ooma Telo. The Telo has an ethernet feed-through jack into which you can plug your existing wifi router.
  Answered 3 years ago by cerj
  Answer this question
QuestionIs there a manufacture warranty on the Ooma Telo?
Asked 4 years ago by Anonymous.
- Answer 1 year
  Answered 3 years ago by Anonymous
  Answer this question
QuestionDoes it cost to get a new number?
Asked 4 years ago by Fish.
- Answer You will have to pay for the Ooma service, and they will provide you with a list of phone numbers you can use with the new service, at no additional cost. If you have an existing number, you will need to pay a onetime fee to port this number and make it the one that will work with the new service.
  Answered 3 years ago by Jaime
  Answer this question
QuestionAre all of the pieces I need to connect this in the package
Asked 4 years ago by Content.
- Answer It comes with the power plug and the ethernet cable to plug into your router. I believe you have to provide your own phone cord to plug into it.
  Answered 4 years ago by AStoddard
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QuestionCan I connect the base station to the internet by WiFi
Asked 4 years ago by Anonymous.
- Answer Hello, Gordon from Ooma here. This particular device must be used with a hardwired Ethernet connection only. The WiFi base model is the Ooma Telo Air. If you need further assistance, please reach out to us at [email protected]
  Answered 4 years ago by Ooma
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QuestionHas anyone tried this with a home elevator? We are building a new home with an elevator for a senior parent. Code requires we that the built-in phone is able to call out in the event the elevator gets stuck between floors when someone is on it.
Asked 4 years ago by Bhendo.
- Answer Yes & No. This requires internet and power where a home phone is powered through the phone line even when there is a power failure. Hope this helps.
  Answered 3 years ago by Txhamguy
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QuestionCan I transfer my cell # to Ooma?
Asked 4 years ago by B.
- Answer It may be possible to do that, you need to call tech support and check with them. I have the Ooma app in my cell phone and it allows me to make and receive calls from my cell phone. The line that I have at home is linked to my cell phone so if I'm not home, I can answer the call in my cell phone.
  Answered 3 years ago by jaime
  Answer this question
Questionwill my Uniden work with ooma
Asked 4 years ago by Anonymous.
- Answer Yes. Just connect the RJ11 to the Telo port.
  Answered 3 years ago by NewOomaFan
  Answer this question
Questioncan i have my bank issue a monthly payment to ooma
Asked 4 years ago by chipmeister.
- Answer I believe so. I have mine charged to my credit card.
  Answered 4 years ago by Anonymous
  Answer this question
QuestionDoes it come with the ethernet cable or do I need to buy one to set it up?--does everything you need come in the box? I currently have ATT uverse but probably will be switching soon. When I switch, I want to have already moved my phone number...
Asked 4 years ago by kbw111.
- Answer The Ooma box comes with all the cables you will need. If you plan to keep you existing phone number do not cancel your present phone service until Ooma has transfered your number. If you don't mind getting a new phone number this is easier than waiting for your old number to be ported over to Ooma.
  Answered 2 years ago by JeffreyW
  Answer this question
QuestionI want a new phone number. I am attaching a new phone. Does Ooma get you a number right away?
Asked 4 years ago by ksg1.
- Answer Yes, when you set up the system on your PC, you get an immediate #.
  Answered 4 years ago by ZDufor
  Answer this question

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Questions & Answers

Ooma - Telo Internet Home Phone Service - White

Q: QuestionIs this a phone? Is it voice activated? Can my blind sister simply say, "Call John" and it will call John"? I need a phone or way for her to stay connected with her family.

Q: QuestionCan this run a fax machine?

Q: QuestionThe base unit on my current Panasonic cordless phone system, which is what would have to be plugged in to the Ooma unit is also an answer machine. How would that work or can it even work?

Q: QuestionWhat is the difference between the Ooma Telo VoIP and the Ooma Air 2

Q: QuestionThe OOMa telo phone box TELO VOLP==Is this NEW or RENEWED?

Q: QuestionWill all of my phones be activated in my home just as with Comcast Xfinity with the Ooma connection? Thank you in advance.

Q: QuestionWe have poor cell phone reception, would this allow cell calls and messaging?

Q: QuestionI think the Spam screening feature is blocking too many calls (not that is all bad) but people say they can't get through sometimes. Can it be turned off or somehow adjusted. Model Telo Air 2 is the model I have.

Q: QuestionI currently do not have land-line service. Would I be able to get Ooma? I would need a phone number.

Q: QuestionPresently I can use my Galaxy Crown J7 can make. Call via WiFi ( no cell towers close enough). Can I use this old Galaxy - using only WiFi and this device - to call out even after 5G rolls out?

Q: QuestionIs there a manufacture warranty on the Ooma Telo?

Q: QuestionDoes it cost to get a new number?

Q: QuestionAre all of the pieces I need to connect this in the package

Q: QuestionCan I connect the base station to the internet by WiFi

Q: QuestionHas anyone tried this with a home elevator? We are building a new home with an elevator for a senior parent. Code requires we that the built-in phone is able to call out in the event the elevator gets stuck between floors when someone is on it.

Q: QuestionCan I transfer my cell # to Ooma?

Q: Questionwill my Uniden work with ooma

Q: Questioncan i have my bank issue a monthly payment to ooma

Q: QuestionDoes it come with the ethernet cable or do I need to buy one to set it up?--does everything you need come in the box? I currently have ATT uverse but probably will be switching soon. When I switch, I want to have already moved my phone number...

Q: QuestionI want a new phone number. I am attaching a new phone. Does Ooma get you a number right away?

Most-viewed items

QuestionIs this a phone? Is it voice activated? Can my blind sister simply say, "Call John" and it will call John"? I need a phone or way for her to stay connected with her family.

QuestionCan this run a fax machine?

QuestionThe base unit on my current Panasonic cordless phone system, which is what would have to be plugged in to the Ooma unit is also an answer machine. How would that work or can it even work?

QuestionWhat is the difference between the Ooma Telo VoIP and the Ooma Air 2

QuestionThe OOMa telo phone box TELO VOLP==Is this NEW or RENEWED?

QuestionWill all of my phones be activated in my home just as with Comcast Xfinity with the Ooma connection? Thank you in advance.

QuestionWe have poor cell phone reception, would this allow cell calls and messaging?

QuestionI think the Spam screening feature is blocking too many calls (not that is all bad) but people say they can't get through sometimes. Can it be turned off or somehow adjusted. Model Telo Air 2 is the model I have.

QuestionI currently do not have land-line service. Would I be able to get Ooma? I would need a phone number.

QuestionPresently I can use my Galaxy Crown J7 can make. Call via WiFi ( no cell towers close enough). Can I use this old Galaxy - using only WiFi and this device - to call out even after 5G rolls out?

QuestionIs there a manufacture warranty on the Ooma Telo?

QuestionDoes it cost to get a new number?

QuestionAre all of the pieces I need to connect this in the package

QuestionCan I connect the base station to the internet by WiFi

QuestionHas anyone tried this with a home elevator? We are building a new home with an elevator for a senior parent. Code requires we that the built-in phone is able to call out in the event the elevator gets stuck between floors when someone is on it.

QuestionCan I transfer my cell # to Ooma?

Questionwill my Uniden work with ooma

Questioncan i have my bank issue a monthly payment to ooma

QuestionDoes it come with the ethernet cable or do I need to buy one to set it up?--does everything you need come in the box? I currently have ATT uverse but probably will be switching soon. When I switch, I want to have already moved my phone number...

QuestionI want a new phone number. I am attaching a new phone. Does Ooma get you a number right away?