Questions & Answers

Q: QuestionWhat is the diameter of the largest pizza this oven can accommodate?

• A:Answer This oven can fit a 12 inch pizza.

Q: QuestionHow long does it take to cook a pizza in this oven?

• A:Answer This oven can bake a Neapolitan-style pizza in just 90 seconds.

Q: QuestionIs this pizza oven ETL listed?

• A:Answer No, this pizza oven is UL listed, but not ETL listed.

Q: QuestionCan I use this pizza oven both indoors and outdoors?

• A:Answer Yes, this is an all-electric pizza oven that is suitable for both indoor and outdoor use.

Q: QuestionCould you pls help to confirm the origin of Country ? need know the manufacturer for customs clerance , reason : My USA colleague bought 1 pcs and delivery it to China via UPS , but due to the high value and big weight , need apply export certificate.

Asked 2 years ago by Lucy.

• A:Answer Ooni Pizza Ovens are designed and engineered at our HQ just outside of Edinburgh, Scotland. We have a product team who build the prototypes in our workshop from the ground up, design, refine, test and develop them into their final form. We then work with some of the best outdoor cooking product manufacturers in the world, based in China, to manufacture and assemble our ovens.

  Answered 2 years ago by Ooni Team

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Q: QuestionDoes this come with its own 120 VAC power supply for indoor use? How else would you make 12 VDC of sufficient amperage to heat an oven? Do you use a truck battery outdoors? It must take 100+ Amps at 12 Volts.

Asked 2 years ago by HBS82.

• A:Answer Hi there -- in the US the Volt 12 (short for 12-inch) runs at 120V from its built-in power supply. --Kris M, Ooni Experience Team

  Answered 2 years ago by Ooni Team

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Q: QuestionWhy is this oven $600 more than the propane model?

Asked 2 years ago by BrianR.

• A:Answer The Volt 12 is Ooni's first electric indoor pizza oven. You can manually adjust the heat settings or use the automatic setting to make it great for both novice and expert pizza-makers to cook a variety of pizza styles. We also have an innovative Boost function that helps the stone to return to cooking temperatures quickly between bakes, so the last pizza is just as tasty as the first.

  Answered 2 years ago by OONI PIZZA OVENS

  
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Q: QuestionThe website says 120v and 1600w. Can anyone please tell me the exact voltage and hertz range? For example, 100-240v and 50-60hz.

Asked 1 year ago by Larry.

• A:Answer Hi there, In the USA, the Ooni Volt 12 is designed to run at 120v and 60Hz. Other regions may be different and feature different physical plugs. Thanks! --Kris M, Ooni Experience Team

  Answered 1 year ago by Ooni Team

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Q: QuestionCan it be used both indoors and outdoors?

Asked 2 years ago by snatch.

• A:Answer Yes, the Ooni Volt 12 can be used indoors and outdoors. When using outdoors, please make sure that your weatherproof extension cable is properly grounded and rated for the oven’s power supply. Extension cables that include electrical safety devices like RCDs or GFCIs are ideal. Please let us know if there is anything else that we can help you with. The Ooni Experience Team

  Answered 2 years ago by Ooni Team

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Q: QuestionIs this oven ready to be used indoor on a standard US socket? could you please add a photo of the power cord?

Asked 2 years ago by Lean.

• A:Answer yes

  Answered 2 years ago by Anonymous

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Q: QuestionIs the Ooni - Volt 12 Indoor Electric Pizza Oven Underwriters Laboratories (UL) APPROVED in the United States?

Asked 2 years ago by Jim.

• A:Answer Yes, the Ooni Volt 12 is UL certified in the United States. Chris Ooni Experience Team

  Answered 2 years ago by Ooni Team

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Q: Question1. What are each of the 3 dials functions? 2. Are any of the dials "pre-sets" for the end results sought (i.e. NY style, Frozen, Deep Dish, etc? 3. Does the oven require a pizza pan for the pizza to be cooked on while baking?

Asked 2 years ago by shootthecuff.

• A:Answer Great questions! The first dial is a timer that can be set up to 20 minutes, and will sound an alarm when the time has passed. The center dial is the heat setting. You turn this to your desired temperature and it will heat the oven until that temp is reached. The third dial is the balance control, which lets you divert more heat to the top or bottom, depending on how you want to cook any given pizza. The dials are not presets for specific types of pizza, though we do have guidelines for ideal settings on pages 18 and 19 in our Essentials Guide: https://cdn.brandfolder.io/54G1NFTL/at/xpwnj3hj593rr3hmg684vc8/PR230201_-_Volt_12_-_Essentials_LIT_PA-A00094_Digital_Spreads.pdf You can cook pizza directly on the stone, no pan required! --Kris M, Ooni Experience Team

  Answered 2 years ago by Ooni Team

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Q: QuestionWhat size pizza can you put in it? Someone missed the bus.

Asked 2 years ago by Frenzy.

• A:Answer The Volt 12 is perfect for making pizzas up to 12 inches. --Kris M, Ooni Experience Team

  Answered 2 years ago by Ooni Team

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