Questions & Answers

17 Questions & 106 Answers
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  • Question
    Is this case for a 7 plus?   (10 Answers)

    By raptor December 6, 2016.

    Closed to new Answers

    Answers
  • Question
    I recently bought this for my iphone 7. but the screen protector seems to give hard time. i am not able to click or scroll effortlessly. have to try at least 2 to 4 times to get it moving. anyone else facing this? thinking of returning else :(   (10 Answers)

    By dj December 6, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      You can try to lightly dust the inside of the screen protector with baby powder , look on youtube for instuctional video , hope this helps

      By Jason December 17, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Is it waterproof like LIFEPROOF cases ?   (11 Answers)

    By rc September 23, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      No, but the iPhone 7 is

      By iPhone70wner September 23, 2016.

    • Question
      Is this phone case as bulky as the previous defender case for the iPhone 5S?   (5 Answers)

      By Krys September 16, 2016.

      Answers
      • Best 
        Answer

        Pretty much, but they used a different,less sticky rubber

        By Iphone70wnr September 23, 2016.

      • Question
        Is the sound muffled to the caller or the person being called? The case I currently have makes everyone including myself sound like I'm under water.   (10 Answers)

        By Amber December 6, 2016.

        Closed to new Answers

        Answers
        • Best 
          Answer

          Unfortunately you have to remove the clip when you talk on the phone, otherwise you will sound muffled when on the phone.

          By Smile4red December 7, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Is this for the Iphone7. Not the larger one which is the plus. I thought one of the questions said this was for the plus. Just bought the streamline I 7. Will this fit it?   (5 Answers)

        By Kathy May 18, 2017.

        Answers
        • Answer

          It is for the iPhone 7, not the plus. An excellent choice to protect your phone.

          By Cooldude May 31, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        does this product include the holster clip or is it the CASE ONLY?   (5 Answers)

        By Anonymous May 9, 2017.

        Answers
      • Question
        How do you put your iPhone in the otterbox How to take the back of the otterbox   (5 Answers)

        By Jenn March 3, 2017.

        Answers
        • Answer

          Make sure your phone is clean and the purple putter silicone comes off the base plastic like box then the bottom of it has little tabs you can push up to unlock and slide phone into and close it around the phone till you hear a click then put the purple silicone cover over the whole box

          By Rxychica June 21, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Why does the website pic show the mint polka dot protective case with a window cut out to show the apple symbol on the otter box for iphone 7. But in store, the backs are solid with no window?   (4 Answers)

        By Hopenjoy December 27, 2016.

        Answers
        • Answer

          It must be a mistake on Best Buy's part or the case was going to originally have a cut out for the Apple Logo. It will it get stretched out and hold up better without the cut out.

          By 1PSUFANSC July 22, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        Is the Otterbox defender case for iPhone 6 the same specs as the Otterbox defender case for iPhone 7? In another word, can I use my old iPhone 6 defender case for iPhone 7?   (5 Answers)

        By TOM November 28, 2016.

        Answers
        • Answer

          No

          By Rr22 December 3, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member

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