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Yes the phone case is to thick you need a high amp wireless charger for it to work with the defender series. Not the usual 10amp chargers but something more along 40 amps to penetrate through the thick rugged case
Sorry, there was a problem. Please try again later.Mine works with my charging pad, just have to get in the right place over the charger. A little harder with the case on since mine holds the phone on a slant. It works great for me.
Sorry, there was a problem. Please try again later.I tried to use it with my older wireless charger it didn’t work but the one at the store the associate had did work
Sorry, there was a problem. Please try again later.You have to take off the rubber outer case for it to charge. It will charge with just the plastic case on the phone.
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