Questions & Answers

Q: QuestionHow many drop tests did the case survive before release?

• A:Answer The Defender Series XT Pro case survived 182 drop tests before its release.

Q: QuestionDoes the case have any built-in features for carrying?

• A:Answer This case offers integrated anchors that provide additional carrying options.

Q: QuestionWhat is the weight of the case?

• A:Answer The product weight is 0.12 ounces.

Q: QuestionDoes this hard shell have a warranty?

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Lavender Haze

• A:Answer Yes, this hard shell has a 7 year limited warranty for parts and labor.

Q: QuestionDoes this phone case provide camera control?

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Lavender Haze

• A:Answer Yes, it has precision designed opening for easy interaction with Camera Control without compromising on protection.

Q: QuestionDoes this phone case have port covers?

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Lavender Haze

• A:Answer Yes, this phone case has port covers that block dust and dirt.

Q: QuestionAre there magnets integrated in this phone case?

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Lavender Haze

• A:Answer Yes, integrated magnets snap firmly to magsafe chargers and accessories.

Q: QuestionIs this phone case designed for a specific phone model?

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Lavender Haze

• A:Answer Yes, this phone case is designed for use with the Apple iPhone 16 Pro Max.

Q: QuestionDoes this phone case have a dual-layer design?

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Lavender Haze

• A:Answer Yes, this phone case has a protective dual-layer design.

Q: QuestionIs there a holster available for this phone case?

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Lavender Haze

• A:Answer Yes, a free holster is available post purchase for belts or bags and doubles as a handsfree kickstand.

Q: QuestionIs this clear surrounded by a black frame? What is the clear portion it made of? Does clear portion scratch like acrylic does? How about a photo of the "free holster" with kick stand after you purchase it... sent by mail?

Asked 1 year ago by RichNEPA.

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Black

• A:Answer The clear is nestled into the frame so it's a solid one piece build. Dunno....regular plastic? Doesn't scratch too easily however, it is plastic, so any sharp object will probably leave some marks. If you buy the case from Otterbox, they'll include the holster along with your order. If you buy it here, usually there is a form on their website where you can claim one and have it mailed to you. Worst case, you'd need to contact their customer support and request the holster.

  Answered 1 year ago by LouRevueVerified Purchase

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Q: QuestionThe hard plastic piece that helps snug up the case broke is there a warranty on that?

Asked 1 month ago by Cathy.

• A:Answer OtterBox has a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!

  Answered 1 month ago by OtterBox Customer Support

  
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Q: QuestionDoes this case fit iPhone 16 pro?

Asked 2 months ago by Tenman.

This question was asked about the related product: OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Black

• A:Answer Yes it fits but is less than what you would expect from an Otterbox product. Broke the first week after I purchased.

  Answered 2 months ago by Kimmie62

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Q: Questiondo I need a screen protector?

Asked 7 months ago by Anonymous.

• A:Answer Yes you also need a screen protector

  Answered 2 months ago by Kimmie62Verified Purchase

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