Questions & Answers

Q: QuestionWhat kind of protection does this case offer against drops?

• A:Answer This case offers DROP+ protection, which is 5 times as many drops as the military standard (MIL-STD-810G 516.6).

Q: QuestionWhat is the case style?

• A:Answer The case style is hard shell.

Q: QuestionIs this phone case compatible with Apple iPhone 13?

• A:Answer Yes, this case is compatible with Apple iPhone 13, Apple iPhone 14, and Apple iPhone 15.

Q: QuestionDoes this case have port covers?

• A:Answer Yes, the case includes port covers to help protect your phone from dust and dirt.

Q: QuestionDoes this phone case have a built-in magnet?

• A:Answer Yes, the case has built-in magnets that are compatible with MagSafe chargers and accessories.

Q: QuestionWhat is this phone case designed for?

• A:Answer This phone case is designed to protect and complement your phone.

Q: QuestionWill this fit into otter box defender holsters?

Asked 1 year ago by Anonymous.

• A:Answer The Defender Pro XT does have a holster accessory that is available via redemption of the holster voucher. Please note that the Defender Pro and the Defender XT series cases use different belt clip holster accessories.

  Answered 1 year ago by OtterBox Customer Support

  
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Q: QuestionDoes this fit an iPhone 14 Pro?

Asked 1 week ago by Happy.

• A:Answer The OtterBox - Defender Series Pro XT Hard Shell for MagSafe for iPhone 15, iPhone 13, iPhone 14 is not compatible with the iPhone 14 Pro. You can find all case compatibilities/features located at the bottom of the product pages within the OtterBox website.

  Answered 6 days ago by OtterBox Customer Support

  
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Q: QuestionI see other Otterbox cases that include the 16e along with the 15,14 and 13 models, so why isn't the 16e listed for this cover?

Asked 1 month ago by Jimbo.

• A:Answer Yes it will, that’s the model I have and it fits like a glove.

  Answered 1 month ago by CarlosHVerified Purchase

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Q: QuestionWill this work with a 16e? Most 15, 14, and 13 cases are showing compatibility with the 16e.

Asked 2 months ago by fasanalyst.

• A:Answer Yes, this case will work with the iPhone 16e. You can cross-reference any case compatibility located at the bottom of the product pages within the OtterBox website.

  Answered 2 months ago by OtterBox Customer Support

  
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Q: QuestionWill this case fit over a glass screen protector on a iPhone 15?

Asked 1 year ago by PotBellyBurner.

• A:Answer Yes, I bought a glass screen protector as well and it goes on first, then you install the Otterbox.

  Answered 1 year ago by MichaelMVerified Purchase

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Q: QuestionWill the iphone 13 survive the back pocket and sitting on it while in the pocket? This is why I have only purchased the Defender series, but I can't charge with the magsafe or the QI charger with my current defender case.

Asked 1 year ago by JamieD.

• A:Answer I would not suggest sitting on any iPhone

  Answered 9 months ago by AnnWVerified Purchase

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Q: QuestionAre these cases waterproof?

Asked 1 year ago by Norm.

• A:Answer No, they are not.

  Answered 1 year ago by ZbrookVerified Purchase

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Q: Questiondoes this fit an iphone 13 pro?

Asked 1 year ago by brodie.

• A:Answer Yes, perfectly

  Answered 8 months ago by CarrieMVerified Purchase

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Q: QuestionWill this work with a iPhone 13 Pro? Thank you.

Asked 2 years ago by Zena.

• A:Answer no I don't think so

  Answered 1 year ago by StephenMVerified Purchase

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