Questions & Answers

Q: QuestionCan this be used with Apple pay or other touchless payments

Asked 1 year ago by John.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 8 - Silver - (2021)

• A:Answer No

  Answered 1 year ago by fitnessfriend

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Q: QuestionDoes the OuraRing have it own manufacture warranty?

Asked 1 year ago by x.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 7 - Silver - (2021)

• A:Answer 1 year manufacture warranty from date of purchase

  Answered 1 year ago by BenH

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Q: QuestionDoes this ring give any heart related feedback besides HR, such as EKG type readings?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 10 - Brushed Titanium

• A:Answer No EKG.

  Answered 1 year ago by VickiM

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Q: QuestionYou will see my question already posted and answered, however the answer doesn't fit the question. I asked if a CHARGER comes with the Ring - NOT whether the Ring comes CHARGED. Is a CHARGER included?

Asked 1 year ago by Frosty.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 12 - Stealth - (2021)

• A:Answer Yes, a charger comes with the ring; you will need the block or charge it on your computer.

  Answered 1 year ago by ArkGrl

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Q: QuestionDoes the ring come with a charger?

Asked 1 year ago by Frosty.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 13 - Stealth - (2021)

• A:Answer Yes

  Answered 1 year ago by bagpiper

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Q: QuestionCan this record blood pressure

Asked 1 year ago by opackfan.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 8 - Silver - (2021)

• A:Answer No

  Answered 1 year ago by LorriW

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Q: QuestionDoes it include a charging device? Do I need To purchase additional items?

Asked 1 year ago by Charger.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 8 - Silver - (2021)

• A:Answer Yes it includes the charging station and cable!

  Answered 1 year ago by RajK

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Q: QuestionHow can I measure the correct size for my son. It’s a Christmas gift

Asked 1 year ago by Mark.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 7 - Silver - (2021)

• A:Answer They have free sizers

  Answered 1 year ago by JulianaR

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Q: QuestionI have a My Best Buy Total Membership. Would problems with the Oura Ring (such as breakage from dropping or collision) be covered under the Best Buy Total Membership? Thanks.

Asked 1 year ago by CJ.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 8 - Silver - (2021)

• A:Answer Protection plans, including AppleCare+. Say goodbye to debating whether to add protection when you buy new tech. With My Best Buy Total™, you’ll get up to 24 months of product protection on most Best Buy purchases, including AppleCare+ on Apple products, with an active membership.¹ 24/7 Geek Squad® tech support. Get tech support on all your tech, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. Exclusive member prices on thousands of items. Enjoy member-only prices on select products and services.² Priority access to sales and much more. Exclusive access to sales, events and highly anticipated products. Free 2-day shipping. No minimum purchase required.³ Extended return and exchange window. Enjoy an extended 60-day return and exchange window on most products.⁴ Everyday savings on repairs. Save 20% on labor for repairs.⁵ Dedicated member support. Get expert advice, product recommendations, appointment support and much more. Connect with us through a dedicated support line, available 24/7/365. Terms and Conditions. A My Best Buy Total™ membership is subject to complete Terms and Conditions, which can be found under the “Membership” tab.

  Answered 1 year ago by BenH

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Q: QuestionHello will this ring can measuring the blood glucose level

Asked 1 year ago by Steven.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 12 - Silver - (2021)

• A:Answer No, this ring doesn’t measure blood sugar levels.

  Answered 1 year ago by Thalia

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Q: QuestionCan this be used as a tracker? My husband has dementia and it would be great to use as his disease progresses and he wanders off

Asked 1 year ago by Jackie.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 9 - Stealth - (2021)

• A:Answer No Tracker.

  Answered 1 year ago by VickiM

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Q: QuestionIf I'm reading this correctly, is this only compatible with an iPhone?

Asked 2 years ago by Lin.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 9 - Silver - (2021)

• A:Answer I am able to sync this with my Pixel, no issues.

  Answered 2 years ago by Lyndsay

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Q: QuestionWill this device overheat if worn to the beach?

Asked 2 years ago by J.

• A:Answer Mine has never changed temperature even when I’m out all day in New Mexico sun 100+ degrees Fahrenheit.

  Answered 2 years ago by user939800

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Q: QuestionIf all data is generated on the ring that is purchased and is collected from the purchaser, why does there need to be a monthly subscription to see my own data generated on my own device? Many other similar health devices do this free

Asked 2 years ago by BestBud.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 10 - Stealth - (2021)

• A:Answer That’s definitely a question I asked as well. Short backstory, for perspective: My Halo was being discontinued by Amazon ( great fitness tracker and no subscription required). So I had to get a new fitness tracker and my friend highly recommended Oura. Between the price tag for the unit and monthly fee, it took me awhile to come around. He is frugal, like me, but coughs up money if there is enough value. He was trying to explain how the daily readiness score was key, but until I had one, I didn’t fully understand. The value: goals seem attainable because they are adjusted daily based on my daily readiness score. And I can drill into what makes up my readiness score so I feel like it’s reasonable, which, again, makes it feel attainable. Since it feels attainable, I push to meet that goal nearly every day. I’ve never had that significant of an outcome from a fitness tracker before. So, I greatly dislike paying for subscriptions, but there is value here so kudos to Oura. But, Oura, if you start hiking up rates or quality goes down, know I’m going to sing that from the rooftop just as much as I’m singing your praises now. Hope this info helps!

  Answered 2 years ago by Anonymous

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Q: QuestionI am assuming these are US ring sizes. I have small hands. The largest US ring size I can wear on any finger is size 5, anything larger is like a hoop on a stick. Is the smallest size a US 6?

Asked 2 years ago by alearningexperience.

• A:Answer I’m usually a size 6 in my ring sizes and I ended purchasing a size 7 and it fits perfectly. Try out their sizing kit, the 6 might fit you perfect too

  Answered 2 years ago by meganraeoflight

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Q: QuestionHow long on average does the battery last between charge both with the app subscription features running and without the app subscription(assume less features and no 24/7 has less battery draw)?

Asked 2 years ago by ProfTheo.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 10 - Black - (2021)

• A:Answer I’ve never had it without the subscription, but with subscription it lasts for days and days without any charge. Admittedly, I’ve never pushed it to its limits. I got in the habit of putting it on the charger for roughly twenty minutes per night while I get ready for bed and that keeps it from 75% to nearly fully charged charged. Hope that helps provide some insight.

  Answered 2 years ago by user939800

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Q: QuestionI am wondering if the ring can be worn on any finger. For example, can it be worn on the ring finger or does it need to be worn on the pointer finger like the pictures?

Asked 2 years ago by TrashPandarino.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 10 - Black - (2021)

• A:Answer I wear mine on my middle finger and it doesn’t have an issue. Extra info for your consideration: I’ve been losing Lbs, so the ring was getting loose so data started having gaps. Moved it to another finger so the fit was snug again and data gaps vanished. Hope the info helps.

  Answered 2 years ago by user939800

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Q: QuestionIf you already get sleep score, readiness score, and activity score without a membership, what is the monthly subscription for?

Asked 2 years ago by rcast1007.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 10 - Silver - (2021)

• A:Answer Members will lose access to the suite of Gen3 features (e.g., detailed sleep analysis, 24/7 heart rate tracking, Blood Oxygen Sensing (SpO2), etc.) if the Oura Membership subscription is not renewed after the one-month complimentary trial. Only the three daily Oura scores (Sleep, Readiness, and Activity), ring battery level, basic profile information, app settings, Apple Health and Google Fit integrations, and the Explore Tab will be accessible in the Oura App.

  Answered 2 years ago by Oura Ring

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Q: QuestionWhat is the warranty consist of?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Oura - Ring Gen3 - Horizon - Size Before You Buy - Size 9 - Black - (2021)

• A:Answer Oura will repair, replace, or refund any damaged rings or chargers for a period of one year, starting from the date of your original purchase. This warranty policy only covers damage that is the result of a defect in our material or workmanship. You can learn more about our warranty policy on our help center here: https://support.ouraring.com/hc/en-us/articles/360025439534-Warranty-FAQs

  Answered 1 year ago by Oura Ring

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