A:AnswerHi Katzsnag.
Thank you for reaching out to us with your question. Yes, you can view and manage your Ring devices within the Ring app. The Ring app requires iOS 17 (or higher), or Android 9 (or higher).
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHello Mrbullred.
Thank you for taking the time to reach out. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. Rest assured, we're here to help!
To answer your question, yes. The Ring Outdoor Cam Plus requires utilizes a USB-C port on the back of the device for power or solar options.
If any additional information is needed regarding your Ring Floodlight Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Jess from Ring.
A:AnswerHi Anagurl.
Thank you for reaching out to us with your question. No, the Ring Outdoor Cam Plus is not waterproof. The Ring Outdoor Cam Plus and adapter (if included) can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for under water use and may experience temporary effects from exposure to water.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Trouble.
Thank you for taking the time to ask this question. Please follow these instructions for installing the Ring Outdoor Cam Plus:
1. Slide the mounting plate in the direction opposite to the UP arrow to remove.
2. Use the mounting plate as a guide to mark screw holes on the wall.
3. Install the mounting plate with the UP arrow pointing up.
4. Unclasp the camera mount.
5. Unscrew to detach the camera mount from the battery cover.
6. Remove the rubber cap on the back of your camera and use it to plug the bottom.
7. Attach the camera mount to the back of your camera with its screw.
8. Clasp the camera mount and attach your camera to the mounting plate by sliding until you feel a click.
9. Unclasp the camera mount and tighten the security screw.
10. Tighten the security screw on the battery cover.
(Optional) Adjust your camera’s position, then remove the rubber cap at the base of the camera mount and tighten the screw to secure in place. Replace the rubber cap.
11. Adjust your camera’s angle, then tighten the screw on the camera mount arm to secure in place.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
